John Elway Cadillac
Lone Tree, CO
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Came in to purchase a Used Tesla Model 3 with them and they were incredibly knowledgeable about the process of using the Clean Used EV Tax Credit, Jonathan is the man when it comes to that stuff, and made they were incredibly knowledgeable about the process of using the Clean Used EV Tax Credit, Jonathan is the man when it comes to that stuff, and made the whole process straightforward. Eric was awesome and did a great job looking out for my needs and was even very flexible in making everything surrounding the deal work and went above and beyond custom service-wise while also being very truthful and real with any questions I had. I was very satisfied with everything to do with my interactions there and in the future would certainly check their inventory or recommend to anyone looking for a vehicle they carry. More
Friendly staff and efficient buying process. I was skeptical about buying from a dealership, but John Elway Cadillac exceeded my expectations. Ross Gutierrez was my sales consultant and he made I was skeptical about buying from a dealership, but John Elway Cadillac exceeded my expectations. Ross Gutierrez was my sales consultant and he made the buying process quick and easy! I felt like Ross was in my corner throughout the whole process. I’m definitely a customer for life! More
Went in to buy a lyrique. I had decided to buy that car just needed to close a deal. The sales person ( who was just fine) went to the manager ( I think the managers name was I had decided to buy that car just needed to close a deal. The sales person ( who was just fine) went to the manager ( I think the managers name was rob). The sales person came back with a proposed deal, I said that we needed to negotiate a few things. The manager came in and basically pointed at the piece of paper he had sent the sales person in with and said take it or leave it. I never made an offer nor did I counter offer, I simply thanked the manager for his time and drove 500 meters down the road and bought the Chevy version. I actually wanted the Cadillac I but won’t do business with people who disrespect their customers so blatantly. More
My salesman, Michael Meis, was great- no pressure and I really felt that he had my best interests always on his mind. It took a bit longer to purchase my new 2024 Lyriq than I thought it would, but the de really felt that he had my best interests always on his mind. It took a bit longer to purchase my new 2024 Lyriq than I thought it would, but the dealership was still recovering from that major computer security hack. All in all, a very good experience with John Elway Cadillac and I would recommend them highly. More
The service department at John Elway has always been friendly and helpful and Ross Gutierrez in sales was friendly, knowledgeable, and helpful when buying out my leased vehicle. Would definitely go to R friendly and helpful and Ross Gutierrez in sales was friendly, knowledgeable, and helpful when buying out my leased vehicle. Would definitely go to Ross in the future. More
Wow I just purchased a 2020 xt5 Cadillac from John Elway Cadillac of Centennial and in two weeks problems. The transfer case with metal flakes had to be replaced as well as the empty radiator. What are thes Cadillac of Centennial and in two weeks problems. The transfer case with metal flakes had to be replaced as well as the empty radiator. What are these certified inspection reports for? James the sales manager wants to give us a trade in and give us less for our problem car they sold us all in less then 1 month. Sounds like a scam to me. Wow the John Elway promise where is it? We feel so deceived. We have never experienced a dealership like this and received a car with a bunch of problems. Now I'm worried about the resistance I'm getting from this vehicle upon curves on the highway. My recommendation is to go somewhere else since this is how this dealership operates. So disappointed! Ps Manager will also no longer answer to you once they have your money. I emailed 2 managers and no response from either one. Wow Wonder why... More
John Elway is the best dealership I have ever worked with. From the sales department to the service department. Working with Ross Gutierrez to sell my 2021 XT5 was no exception. He was very professional with. From the sales department to the service department. Working with Ross Gutierrez to sell my 2021 XT5 was no exception. He was very professional. Got us in and out without in an hour with a check for a fair value for our vehicle. To make things even better he informed me that I can have my new GMC truck serviced at their location which made my day. I love John Elway Cadilac. Thanks again Ross. Joe and Jill Egnoski More
We had to have an engine replaced on our Escalade. When we received it back, there was an issue with the temperature guage, starter, and transmission slipping. After leaving the car with them anoth When we received it back, there was an issue with the temperature guage, starter, and transmission slipping. After leaving the car with them another day, we got the car back and they said everything was fine and found no problems. We then took it to our local mechanic who had to replace the thermostat for the temperature issue, new starter, and add transmission fluid. I don't think John Elway even looked at the vehicle. On top of this, they treated us like we were a bother to them. We also have neighbors that just spent over $100k on a new Escalade and they treated her the same way. More