John Eagle Honda of Houston
Houston, TX
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527 Reviews of John Eagle Honda of Houston
Unprecedented customer service! My husband and I have purchased several Accords from John Eagle Honda over the years. Recently my bumper was damaged, I went to three different col My husband and I have purchased several Accords from John Eagle Honda over the years. Recently my bumper was damaged, I went to three different collision shops and they all wanted $800.00 to repair my bumper. Bryant Sharp, Sales Manger, got it fixed for me at 1/3 the cost!!! His unprecedented customer service is the reason we prefer John Eagle Honda. You owe it to yourself to drive to 290 @ West Road to take a look around. They have the car for you, the deal for you and financing that will bring into reality the car you really want this year in 2015. They have loaner cars, smart helpful friendly employees who treat you with respect and kindness. You are truly "in the zone" when you go to John Eagle Honda. Do yourself a favor and show up today! More
Quality Customer Service My car buying experience with John Eagle Honda was amazing. From the minute I walked in to the dealership I was treated like I mattered. I knew that My car buying experience with John Eagle Honda was amazing. From the minute I walked in to the dealership I was treated like I mattered. I knew that I had found the place I wanted to buy my car from. Before heading to the dealership, I used the online trade-in calculator to find out roughly what my car value was going to be and they honored it! They also had the car in stock that was advertised on their website as well the same model in other colors and they were ready when I arrived at the dealership for my appointment. My salesman, Clayton, was very patient and did not pressure me at all. I also met the General Sales Manager who welcomed me, and in between negotiations, the Sales Manager saw me sitting alone and introduced himself. I could tell he cared about the customers. Working with Elhadji Toure, in Finance, sealed the deal! He was professional and a genuinely great guy. I left the dealership so happy with my new car. I would recommend John Eagle Honda to anyone who is planning on buying a car. More
Overall good new car buying experience One of my best car buying experience with Aramis Mejia, sales consultant at John Eagle Honda. Bought a Honda Accord EXL V6 and it was a bit late in t One of my best car buying experience with Aramis Mejia, sales consultant at John Eagle Honda. Bought a Honda Accord EXL V6 and it was a bit late in the evening when we reached the showroom. By the time we drove out it was well past 10pm, but not one minute I felt rushed out by the sales staff or by the finance dept. The follow up call with Aramis also was outstanding. He walked me through every detail of the car, without assuming anything that i would know. During the price negotiation, he was very polite, unlike some other dealers that I have experienced who get frustrated, if they cannot meet your target price. He worked through the costing in detail and although initially he did not disclose the interest rate, but promised it would be lower than the estimate, and it turned out much lower. All in all it was a good experience, will recommend to others and will go back to them. More
Simply outstanding - feels like family I did some online research and was dealing with few dealers in Houston area. Matt Patterson of John Eagle stood out with his prompt responses and fr I did some online research and was dealing with few dealers in Houston area. Matt Patterson of John Eagle stood out with his prompt responses and friendly behavior. Once I visited the dealership Matt was very courteous and helpful in explaining me everything and also he gave me great deal. I would also like to mention the Finance Manager - Elhadji Toure. Elhadji was very patient and helpful during the entire documentation process and explained me what is what. Overall it was a great experience at John Eagle and the entire staff is very welcoming that you will feel at home. Also, everyone is willing to get your business and everything is non-rushed. So if you are looking at great customer service, awesome people, good deals - John Eagle is the place. Once again, thanks a lot Matt for making my first Honda buying experience so great. More
Wonderful Online Buying Experience We had an absolutely great experience from all aspects of John Eagle Honda. The salesman (Matt Patterson) and online sales process were far better tha We had an absolutely great experience from all aspects of John Eagle Honda. The salesman (Matt Patterson) and online sales process were far better than the other Houston dealers. We started our buying process with their online web chat, then progressed to email, and visited the dealership to sign the paperwork and pickup the car. We had consistent communication and honesty throughout the process without any high pressure sales tactics. Once we finished the sales process we moved over to service and we were met with the same excellent communication and service. You have done a great job building a team focused on customer service. Thank you! More
John eagle wants your business Ali was my salesman. I will be back to see him. He cared enough to listen to what I needed and got it done. The guys in finance and sales wanted to Ali was my salesman. I will be back to see him. He cared enough to listen to what I needed and got it done. The guys in finance and sales wanted to make me happy. More
Great Deal from Great Crew After talking to Ali Shahid (one of the salesmen in John Eagle Honda) over the phone and setting up an appointment which was very convenient to me, I After talking to Ali Shahid (one of the salesmen in John Eagle Honda) over the phone and setting up an appointment which was very convenient to me, I met this great guy at the dealership and he offered a highly professional and yet friendly service in helping me to find what I needed, after going through a couple of options I settled for a new car and the negotiation took less than 30 min for us to close the deal. I am really grateful to Ali for his hospitality and help. The financial assistant (His name is Jeff if I'm not mistaken) was very professional himself and very informational about the finance of the car so many thanks to him too. I know I could get good deals at other dealership, but I am sure the treatment wouldn't be the same. To wrap up the story I'm gonna put my experience the other day in few words, I got the car I wanted in the color I wanted at the price I wanted. More
We do love John Eagle Honda! We just purchased our 3rd vehicle from John Eagle Honda today. Ali Shahid was our salesman and he was superb throughout the whole deal. We took a co We just purchased our 3rd vehicle from John Eagle Honda today. Ali Shahid was our salesman and he was superb throughout the whole deal. We took a couple of vehicles out for test rides and left the dealership to look at another vehicle but we came back to John Eagle and made the purchase on the Crosstour; Ali had 'saved' the vehicle for us because he 'knew' we'd be back for it. I don't think you can beat the Customer Service at John Eagle - it's one of the many reasons we came back to buy from them once again, and we were not disappointed in the deal we got. Thank you Ali for making us such a great deal, and for the whole process being so fun and enjoyable. We appreciate you going above and beyond for your customers! Jeff & Tammy LaPlante More
Great service experience This was the most pleasant experience I have ever had involving a car dealership. We had to jump start our car and assumed the battery was going. I This was the most pleasant experience I have ever had involving a car dealership. We had to jump start our car and assumed the battery was going. I drove to John Eagle service last night just before 6 P.ME. The service advisor, Nicholas Foreman took the car in immediately and tested the battery. It was under warranty and was replaced in less than 30 minutes. They even washed the car. Nicholas was the most respectful, helpful, & friendly service representative that I have ever dealt with. Thank You More
Love my Accord! <3 I enjoyed a wonderful experience when I purchased my 2012 Civic and am just as pleased with my recent purchase of my 2015 Accord! The customer servic I enjoyed a wonderful experience when I purchased my 2012 Civic and am just as pleased with my recent purchase of my 2015 Accord! The customer service is AMAZING! The staff is very knowledgeable and always willing to assist in any way. Ali Shahid and Ammar Sheikh assisted me with my purchase and worked after hours to make certain that everything was satisfactory. It was a great experience and I will definitely work with them again. Great job! :) Employees dealt with Ali Shahid and Ammar Sheikh More