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John Eagle Honda of Houston

Houston, TX

4.3
527 Reviews

18787 Northwest Fwy

Houston, TX

77065

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527 Reviews of John Eagle Honda of Houston

July 10, 2016

Very Satisfied M. Javiad amongst the other staff showed excellent customer service. Have lots of enthusiasm with a since of urgency and were very helpful and knowle More

by bwise3511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Javaid
July 09, 2016

La atención fue como de familia Yo compre un honda accor 2016 y les recomiendo jonh eagle honda y port su buen servicio y que pregunten por Justino Morales para que los atienda por q More

by Gilder Ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justino Morales
July 02, 2016

AC out again within a month of repair at John Eagle Honda Wife and daughter brought the honda civic in May 2016 for AC repair at a John Eagle Honda. Relay and valve were replaced then, and AC was working, bu More

by Psol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mac Delaup, Glen Holender, Jassen Richardson, Christine Clauder
June 26, 2016

Excellent customer service Had great service by Andres Charry..he installed a knob and spring on my shifter...drove in,purchased parts and he installed it quickly . More

by Kmay0706
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Charry , Mac Delaup
June 24, 2016

Vendedor de habla hispana Recomiendo a Justino Morales de habla hispana si quieres conseguir un buen trato en todo el sentido... Su numero es 281-402-9990. Excelente y muy prof More

by Olguian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aquino
June 19, 2016

Very helpful - Ali Ali was very helpful and took time helping us find the best car for us. Enjoyed working with him.The car was missing a mat and he happily replaced it. More

by tsr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Shahid
June 10, 2016

Justino Morales - BEST Salesman I've ever dealt with! Been shopping for new cars for many years (I'm 58), and yesterday I was helped by Justino Morales at John Eagle Honda who was absolutely the BEST sale More

by Carla 58
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justino Morales
May 11, 2016

5-11-16 Bobby manager sold my van after I sent dealership $ You know when you find the perfect car, you have been shopping for 7 months...you finally find it!! Well don't think you are going to buy it from this More

by Unshappy LA customer
Recommend Dealer
No
Employees Worked With
Bobby - sales manager
May 16, 2016 -

John Eagle Honda of Houston responded

Thank you for your input on this matter. We do apologize for what seems to be a misunderstanding. After thorough investigation, I determined that the money sent to hold the van was sent via USPS instead of a wire transfer. We did not receive the funds until 05/12/2016, after which we promptly returned the funds. Because of our transparency and attempt to remain fair to all customers, the van in question was sold to the first customer who was able to place a deposit on the van. There is no reason that a salesman should be hanging up on customers, and we have reviewed with our staff the proper procedures of telephone etiquette. I thank you for bringing that to my attention. Again, I apologize for the misunderstanding, and wish you the best in your endeavor to find your vehicle.

May 01, 2016

Wonderful service Since you open the door of the dealer everybody is nice welcome you, Ali Shahid make me feel at home, he had a lot of patience to us , we didn't kn More

by Shantu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Vargas internet director,
May 01, 2016

Ali shahid Since you open the door of the dealer everybody is nice welcome you, Ali Shahid make me feel? He's a friendly,anytime I'll call him he tell me ever More

by Padda2233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac Delaup, Glen Holender, Jassen Richardson, Christine Clauder
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