John Eagle Honda of Houston

Excellent Customer Service! My father and I walked in and we were promptly greeted by Justino Morales. Our visit to John Eagle Honda was only to look, but with Justino's help we My father and I walked in and we were promptly greeted by Justino Morales. Our visit to John Eagle Honda was only to look, but with Justino's help we found the best deal we couldn't pass up! My Father previously purchased a Honda through another Honda dealership and had a horrible experience so we greatly appreciate Justino, and thank him very much for helping us in having the best car shopping expericence! More

A wonderful customer service Good customer service from everyone and help me with every thing i need to purchase my new car. Im home with the car i wanted. Good customer service from everyone and help me with every thing i need to purchase my new car. Im home with the car i wanted. More

Feels good on service done for my car at this juncture. Dustin Hodges was the service consultant. He was accommodating, friendly, attentive and lots of common sense. I look forward to my car's next service Dustin Hodges was the service consultant. He was accommodating, friendly, attentive and lots of common sense. I look forward to my car's next service with his assistance. More

Amazing experience I've emailed quite a few dealers before settling on a couple to visit, but upon visiting John Eagle and speaking to Walter I knew that I made the righ I've emailed quite a few dealers before settling on a couple to visit, but upon visiting John Eagle and speaking to Walter I knew that I made the right choice. Walter was very attentive to our needs and was very respectful throughout the whole process. Would definitely visit again for my next car down the road. Thank you so much Walter! More

Jashid(Sales person) attitude is really awful I got a chance to visit John Eagle Honda located in 18787 Northwest Fwy last Saturday. Jashid (might misspelled his name) was the sales person who tre I got a chance to visit John Eagle Honda located in 18787 Northwest Fwy last Saturday. Jashid (might misspelled his name) was the sales person who treats irrespectfully with horrible attitude. I woudn't recommend him anyway. And he wants to learn manners before working with any firm.He should not worry about others language.Itz up to them to learn their conuntry's most spoken language. Before that, I visited Spring Branch of Honda dealership, they treated in a pleasant way, explained the car specification with dedication. I was not convinced with their price quote. The sales person tried to convince the sales manager. Manager was not convinced with my price quote and he walked to me and explained politely that he cannot take it further. I like their politeness and customer satisfaction. More

Friendly, helpful and knowledgable. Justino Morales helped us decide on the right Honda Pilot for us and did a very good job. This was a pleasant experience for me and my husband. Justino Morales helped us decide on the right Honda Pilot for us and did a very good job. This was a pleasant experience for me and my husband. More

Got a great deal at John Eagle!!! Went in to get a used car and was greeted by Justino Morales. He took the time to explain everything in detail so I was comfortable with my decision. Went in to get a used car and was greeted by Justino Morales. He took the time to explain everything in detail so I was comfortable with my decision. Very pleased with his service. In the end I got the car I wanted and enjoying it very much. I would recommend this dealer to anyone and if you can find Justino, do it!!! More

NEW HONDA PILOT I will say my husband and I have been looking for an SUV for months. I went to a few dealerships like the top of the line Lexus and Infinity and was I will say my husband and I have been looking for an SUV for months. I went to a few dealerships like the top of the line Lexus and Infinity and was treated as if I was not going to purchase anything. I came to John Eagle Honda to service my current 2013 Honda Accord and ended up purchasing my 2016 Honda Pilot from Ali Shahid. Not only was he very attentive to my husband he made our experience awesome and I definitely will be back and would recommend him to everyone I know looking for a new or used car. THANKS ALI More

Outstanding service and follow up My wife and I had been searching for an SUV for almost 3 weeks, until we decided to visit John Eagle Honda. Justino Morales was the sales person assis My wife and I had been searching for an SUV for almost 3 weeks, until we decided to visit John Eagle Honda. Justino Morales was the sales person assisting us, and we could not have been luckier. He was very systematic on his approach to understand our needs, knowledgeable about the Honda Pilot (the model we want to see), and very accommodating to all our requests. He also took all our questions and checked with the appropriate people to get us answers right away. After we have decided to purchase the SUV, Justino was awesome following up on the status of the car (we had some sensors added), paperwork, etc so that we could get the vehicle to our complete satisfaction. Thumbs up, Justino and John Eagle Honda! Jose and Silvina More

Nice experience turns sour once you come out of the showroom I was here to buy my second car for my wife. Justino explained all the things perfectly and got my desired rate from Babar Salman . This is my init I was here to buy my second car for my wife. Justino explained all the things perfectly and got my desired rate from Babar Salman . This is my initial review as soon as I left the showroom with my car. Now I want to talk about the issue that I am facing with John eagle Honda. I purchased the car for 15744, with a down payment of 8000 dollars. The reaming amount should be my loan amount that is around 7744$. I got my loan approved through John eagle from Bank of America. Day before yesterday I was checking my Bank of America loan details and it say that I own 12328$. That is around 5000$+ more than my loan amount. I am trying to get in touch with the finance person "Salman Babar" since yesterday. Left four messages to his voice mail. He picks up and say I will call back in ten minutes and never gets back. Be aware of this when dealing with John Eagle Honda. Until you buy the vehicle, they keep on calling you but never are going to get back once you buy the car. Update on the discrepancy . I had to personally walk in to the show room to get all my questions answered. The finance person "Salman Babar" had made me sign all the coverage worth 5200$ on 15744 $ car. He said that I literally I agreed to all this he had told the price and he has video recording to prove. I confronted him to bring the video recording and show a single instance where he told me the coverage price. A 15744$ + 5200(coverage) =20944 $. There is brand new car in the show room for this price. why the xxxx I would buy a two year old used car with all the coverage.? Now I have to go through the process and cancelling all coverage my self. They are not going to do anything. One of coverage there is no process mentioned to cancel. Please look at every penny before you sign the paper.? Be aware of this dealer. More