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John Eagle Honda of Houston
Houston, TX
527 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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527 Reviews of John Eagle Honda of Houston
July 19, 2017
Great Sean Hubele led us through the options of various vehicles and answered all our questions. After deciding which vehicle we wanted (H-RV), he explaine Sean Hubele led us through the options of various vehicles and answered all our questions. After deciding which vehicle we wanted (H-RV), he explained all facets of the car. In addition, due to the dealership being across Houston and my wife being unable to drive on highways, he drove the vehicle to our house the next day ON HIS OWN TIME. Can't get better service than that. More
by John 123
Employees Worked With
Sean Hubele
July 13, 2017
Be an informed consumer or be ripped off! This dealership uses low online prices as a tactic to get potential car buyers in the door. They are very proud of their competitive prices. But it is This dealership uses low online prices as a tactic to get potential car buyers in the door. They are very proud of their competitive prices. But it is just a ploy. They pad their fees so much that there is nothing competitive about their prices. If you are a well informed consumer, you will see through their games immediately. Their salesmen are fast talking and try to move the process along leaving little space to ask questions. As soon as we walked through the door, I was immediately asked for my license for the test drive. After the test drive, Walter began the paperwork before we began discussing price. I had to interrupt him to tell him my intentions. After he told me the drive out price and me telling him I would not pay that, he went to the back for a long time. Another shallow tactic we easily saw through (should have got up and left right there and then). He came back and said he "miscalculated" the licensing fee and the price dropped $200. Another tactic, I was unimpressed. He began talking in circles about emails I clearly and repeatedly told him I did not see, how they get competitive prices, all things irrelevant to our questions. We asked for an itemized list of the costs. I wanted to know how much taxes, title, tags, documentation fees each would be individually. But they didn't want to show us because it would expose the $1500 extra they were trying to charge us. We had to get up and leave in the middle of the guy talking! I would never buy a car from them even if they offered well below my asking price. They treated us like we were too stupid to see through their games. I would highly recommend you buy or inquire about purchasing a vehicle elsewhere as these are not honest or straightforward people to deal with. More
by mooranit
Employees Worked With
Walter Boyd, Bobby C
June 19, 2017
Great service Mike Ma in Express Service really treats his customers well. Very professional and dedicated to making sure your problems are fully resolved. He even Mike Ma in Express Service really treats his customers well. Very professional and dedicated to making sure your problems are fully resolved. He even followed up with me a week later just to make sure car was still running smoothly. Highly recommended. More
by apt912
Employees Worked With
Mike Ma
June 16, 2017
"Exceptional Service!" Mike Ma, the service advisor in the Express Service department always provides exceptional, expeditious, and professional service each and every time Mike Ma, the service advisor in the Express Service department always provides exceptional, expeditious, and professional service each and every time I bring one of my Honda vehicles in for routine maintenance intervals, inspections, etc. Mike is always polite and takes the time to explain services needed as well as provide recommendations for additional service as needed in order to prevent any future issues. Mike always makes my service experience great! More
by Jay
Employees Worked With
Mike Ma
June 09, 2017
Worth The Visit Zane Pruett was a great help and guided me towards a decision. Went with the 2014 Honda Accord. He is definetely a great salesman. Thank you Zane Pruett was a great help and guided me towards a decision. Went with the 2014 Honda Accord. He is definetely a great salesman. Thank you More
by Eman210
Employees Worked With
Zane Pruett
June 07, 2017
Wonderful buying experience with Zane! Thank you again Zane for helping me get the Honda I wanted!! I LOVE IT! You have excellent customer service skills and I will recommend you to every Thank you again Zane for helping me get the Honda I wanted!! I LOVE IT! You have excellent customer service skills and I will recommend you to everyone in the market for a new car! All the best to you! Deborah Stuchly More
by Hondagirl#1
Employees Worked With
Zane Pruett
May 24, 2017
5 cars and counting. I love John Eagle Honda I have purchased 5 cars from here. Painless process and great customer service. After the sale, the service department takes great care of us. This I have purchased 5 cars from here. Painless process and great customer service. After the sale, the service department takes great care of us. This is my only place to buy cars and I always recommend it to friends and family. More
by Oralia Galvan
Employees Worked With
Roger Hickey, Mac Delaup
May 22, 2017
Great service! I recently had to visit John Eagle Honda twice in the same week. Both Emilio and Edward, the two service advisors in the Express Service department w I recently had to visit John Eagle Honda twice in the same week. Both Emilio and Edward, the two service advisors in the Express Service department who helped me, were wonderful! Both took the time to explain to me what services were needed, as well as made some recommendations for some additional services. More
by Carol
Employees Worked With
Emilio and Edward
May 20, 2017
Fast, efficient and professional "Eddy" Edward Martinez was quick to come and assist me with my oil change. Offered to rotate my towers which is recommended and I agreed since the pri "Eddy" Edward Martinez was quick to come and assist me with my oil change. Offered to rotate my towers which is recommended and I agreed since the price was right. Also got me a car wash to boot. Great and fast customer service that I thought would be a little harder to come by considering i came in on a Saturday More
by Aaron Espinosa
Employees Worked With
Edward Martinez
May 18, 2017
Oil change and tire rotation Edward Martinez was polite amd made sure that all of my concerns were addressed. I would prefer that he handles all of my future service requests. Edward Martinez was polite amd made sure that all of my concerns were addressed. I would prefer that he handles all of my future service requests. More
by Morgan O Glasgow
Employees Worked With
Edward Martinez
