John Eagle Honda of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I purchased as car from 2020 Honda from Tamara, I test drove the car and it drove good. However, the car didn't just have minor damage to the door, the trunk is rattling and the whole car system was affec drove the car and it drove good. However, the car didn't just have minor damage to the door, the trunk is rattling and the whole car system was affected at one point. The screen is just blacked out. I'm very disappointed with my purchase. I should have never purchased the car. I haven't drove it but once since I purchased it. Do not rush to make a car purchase from John Eagle. More
Mark Shipman was a pleasure to deal with. And knowledgeable about the 2024 Honda Civic. And knowledgeable about the 2024 Honda Civic. More
Threat service. Joel was great. I can only say great things of the experience that I gad Joel was great. I can only say great things of the experience that I gad More
We feel great about driving our Honda CRV, and always know it gets the best maintenance care at Eagle. Greg Fine explained each detail of the scheduled service and was unfailingly kind and patient, despi know it gets the best maintenance care at Eagle. Greg Fine explained each detail of the scheduled service and was unfailingly kind and patient, despite being pretty slammed the morning I was there. More
Consistently good service. Takes the time to explain the repairs needed and does them in a timely manner. . Takes the time to explain the repairs needed and does them in a timely manner. . More
Raphael was very helpful, friendly, and got us exactly what we asked for. I appreciated his direct approach. Thanks! what we asked for. I appreciated his direct approach. Thanks! More
Disappointing when we did the test drive a week ago there was 2 issues one is lane departure malfunctioning and was smell they fixed the smell issue, by the time of purchasing salesperson told she will do ta was 2 issues one is lane departure malfunctioning and was smell they fixed the smell issue, by the time of purchasing salesperson told she will do take care of the issues now they said it was a sensor issue we cannot put our hand on it, also we didn't do any promise to fix the vehicle. It was not fixable they have to inform us we will not purchased the vehicle we will move to the other one. My concern is if you guys cannot fix the issue why you told the customer they will do take care of it. Anyway after the long discussion with them they said us today that is their last decision and they will not fix that issue and told by their manager that you have to fix that issue by your own. More
A Very organized service center. Make an appointment for standard services (oil change, inspection, etc) and they will have you in and out like clock work. The Waiting area is nic Make an appointment for standard services (oil change, inspection, etc) and they will have you in and out like clock work. The Waiting area is nice if you are stuck there for more involved repairs. Free refreshments are made available. The parts department counter also provides good service. Greg Fine is outstanding as a service advisor. He is professional, personable, and knowledgeable. More