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John Eagle Honda of Dallas

Dallas, TX

4.8
2,950 Reviews
John Eagle Honda in Dallas, Texas has the Honda you have been searching for at a price you can afford. When it comes down to reliability, you can’t go wrong with a brand new Honda. With a friendly and helpful sales staff, highly skilled mechanics, and multiple automotive certifications, John Eagle Honda is your Dallas and Fort Worth Honda dealer offering huge savings in price and financing. Our mission is to make every customer a Honda customer for life by consistently providing world class service, superb customer care, competitive prices, and a staff that provides a wonderful experience when purchasing a car. Visit us today and take a test drive in your dream Honda or give us a call at 888.343.7677 to find out more about our New Car, Used Car, Service and parts Specials and Incentives. We are located in Dallas, which is a short drive from Irving, Plano, Garland, Richardson, Addison, Carrollton, Farmers Branch, Coppell, Irving, Grand Prairie and Duncanville.
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5311 Lemmon Ave

Dallas, TX

75209

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Showing 2,950 reviews

March 20, 2024

This dealership is great; Joel always takes good care of me and the rest of the team is good, too. So much talk about surveys is off-putting though; I get that it's not their fault, but Honda Corporate's, o More

by grady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

John Eagle Honda of Dallas responded

Grady, we're glad to know Joel and our team at John Eagle Honda of Dallas have been taking good care of you. We understand your concern about the surveys - it's a part of how we strive for continuous improvement. Thanks for understanding!

March 20, 2024

The buying process was simple and straight forward. They offered me a discount due to the price not being comfortable for me. All requests I asked of, they granted and now I am enjoying the car! Thank More

by Kris
Recommend Dealer
Yes
Employees Worked With
Josue Saucedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marian Spencer
Mar 21, 2024 -

John Eagle Honda of Dallas responded

Congrats on the new ride, Kris! It's great to know our team helped you have a 5-star experience at John Eagle Honda of Dallas! We hope you enjoy every mile in your new ride!

March 20, 2024

I was supposed to receive a free oil change. I came in with my “Service Due Soon” light on, under 24k miles, & a 2024 HRV. My advisor charged me for my oil change. No supervisors are returning More

by desthelenjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joel Vargas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

John Eagle Honda of Dallas responded

Hello, I'm sorry to read about your experience with the oil change and communication issues. This is not how we aim to treat our customers. We'd like a chance to make things right for you - please reach out so we can address this issue directly and ensure it's properly resolved. Thank you, Marcus Yates myates@eaglehonda.com Service Manager

March 19, 2024

Always great experience at John Eagle Honda. Been a customer there for 8 years Joel Vargas and team are professional and trustworthy. A big worry lifted in caring for my car! More

by trob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

John Eagle Honda of Dallas responded

We're so glad to know that you've had consistently great experiences with us at John Eagle Honda of Dallas over the years. It's wonderful to have your trust, and we'll make sure Joel Vargas and our team keep up the good work!

March 18, 2024

Service is good. Free car wash when serviced. But sometimes they try to sell you services you don't need. They told me spark plugs needed to be replaced at 100K, s More

by Coconut Flake
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

John Eagle Honda of Dallas responded

We appreciate your feedback and are glad to know you've had good experiences with our service overall. We apologize for any confusion regarding the spark plug replacement, as we always aim to provide accurate information about necessary services. Your trust is important to us at John Eagle Honda of Dallas, so please don't hesitate in reaching out if there's anything else we can assist you with!

March 18, 2024

Austin ALWAYS takes good care of me when I bring in my Honda CR-V for service. I get there when the doors open and one hour later my car is ready INCLUDING a car wash. One can't ask for anything more. More

by MPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

John Eagle Honda of Dallas responded

Our expert technicians always strive to provide the most reliable and efficient service possible, so we are glad to hear we hit the mark for you. Be sure to come back and see us again for your future automotive needs!

March 17, 2024

The dealership John Eagle Dallas was great. Service was exceptional. Luis was helpful and answered all my questions More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

John Eagle Honda of Dallas responded

Thank you for taking the time to leave such kind words. We can't wait to serve you again soon here at John Eagle Honda of Dallas!

March 15, 2024

Had some basic maintenance done as well as recall issue. They were helpful and professional More

by Jacob Mohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Nault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

John Eagle Honda of Dallas responded

We're happy to hear we could help with your recall service. Thanks for trusting the team at John Eagle Honda of Dallas! Stop by again for any of your future automotive needs!

March 15, 2024

Service was great. Gabriel was on top of it. I didn’t have to wait very long. More

by Cehmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Savala
Mar 18, 2024 -

John Eagle Honda of Dallas responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you.

March 14, 2024

Great service! !! The sellers are really good and explain everything with lots of details. They are awesome! More

by gluardela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shipman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Doyle
Mar 15, 2024 -

John Eagle Honda of Dallas responded

We're delighted to know you had a great experience with our team at John Eagle Honda of Dallas! We always aim to provide detailed and helpful service. Thanks for the awesome review!

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