John Eagle Acura

Pete Sanchez ' warmth & honesty are quite evident upon meeting with him. His friendliness & knowledge placed us at ease during the purchase of our Acura. We have r ' warmth & honesty are quite evident upon meeting with him. His friendliness & knowledge placed us at ease during the purchase of our Acura. We have recommended Pete Sanchez to our family & friends for courteous, excellent customer service when buying their next vehicle. He is quite simply the best! Thank you, Pete :) More

Great experience! Pete accommodated all three times we visited. Though he was really busy one of the times when he had another customer, he took the time to let me kno Pete accommodated all three times we visited. Though he was really busy one of the times when he had another customer, he took the time to let me know and was honest and helpful at all times. I will definitely recommend the shopping experience with this dealership. I never felt pressured and very much enjoyed my purchase! More

Kudos to Pete Sanchez Pete explained the features of the vehicle and we were fully impressed with his customer service. I would strongly recommend John Eagle Acura and Pete Pete explained the features of the vehicle and we were fully impressed with his customer service. I would strongly recommend John Eagle Acura and Pete Sanchez to my friends. More

Awesome experience Pete was very kind and helpful. We've been to different Acura dealerships but he gave us best of the best service. We really appreciate him willing to Pete was very kind and helpful. We've been to different Acura dealerships but he gave us best of the best service. We really appreciate him willing to stay late to help us complete our purchase. I definitely will come back for him if we decide to purchase another Acura car. Thank you Pete :) More

Well organized and efficient This dealership impressed me with their handling of electronic communication and negotiation. Based on other reviews recommending Pete Sanchez, I con This dealership impressed me with their handling of electronic communication and negotiation. Based on other reviews recommending Pete Sanchez, I contacted him late in the afternoon. With a few email exchanges the terms of the deal were completed by 10pm. We picked the car up the following day. If you know what you want, and if you want minimal fuss in getting it, I recommend contacting them. More

Sales and Service are Top Notch We were in the market for an Acura TSX for our son's 16th birthday. When I stopped in to look at the vehicle, I met Pete Diaz who never pressured me. We were in the market for an Acura TSX for our son's 16th birthday. When I stopped in to look at the vehicle, I met Pete Diaz who never pressured me. I had a budget in mind and after "talking to the Manager" a couple times, we were able to reach a fair deal for both parties. After picking the vehicle up the next day (had windows tinted and car detailed) we surprised our son who was overwhelmed with excitement. We drove the car for a few days and realized a rattle was coming from the sunglass holder. We took the car in and the Service group exceeded our expectations and replaced the entire assembly at no charge. We are very happy we chose to work with John Eagle Acura. More

It's the extra mile that makes the difference! Overal a great experience with John Eagle Acura, Pete Sanchez is the go-to guy if you are looking for some one that actually cares about the coustomer Overal a great experience with John Eagle Acura, Pete Sanchez is the go-to guy if you are looking for some one that actually cares about the coustomer, he went the extra mile to help me get the vehicle I wanted and was available through out the entire proces. Couldn't be happier! More

buying a used car added un-advertised items on used car for sale, the whole negotiation process is basically on those added items, very snaky practices. For example, $1 added un-advertised items on used car for sale, the whole negotiation process is basically on those added items, very snaky practices. For example, $199 for adding nitrigen to tires, added almost $1000 worthless items to the advertised price, after did a quick research on my cell phone, all these items does not worth the price they are selling. The front salesman is very nice, does not feel good after the whole negotiation process, sounds like a trap setup for these worthless addons. Just say at front, non-negotiable on advertised prices. If you know how to deal with such practices, go ahead with your good luck. More

Best Car Buying Experience I've Ever Had I was completely impressed with two salesman at John Eagle Acura , JUAN SANCHEZ and SCOTT HOFFMAN. Very knowledgeable and Very Helpful. No Hassle Expe I was completely impressed with two salesman at John Eagle Acura , JUAN SANCHEZ and SCOTT HOFFMAN. Very knowledgeable and Very Helpful. No Hassle Experience, THANKS More

Deceptive double talk and sleazy tactics First let me say, I was ready to pay sticker and had my own financing through my credit union. Here's why the deal didn't get done. The paperwor First let me say, I was ready to pay sticker and had my own financing through my credit union. Here's why the deal didn't get done. The paperwork had $400 of add-ons that I didn't want. Beware of tthe Data Dots, Nitrogen in the tires, Collision deductible and my favorite... $280 for a replacement key (Not for an extra key). That's right, they want you to pay for a replacement for a key that you may or may not lose in the future. After back and forth with the "finance" guys, all four were FINALLY taken off. Then while waiting on the paperwork, the salesman gives me a piece of paperwork titled Credit Loan Application. I reiterated I had my own financing and he insisted, it was just to get details for the title. He emphasized, they can't pull my credit report unless I sign it, citing several times that it's against the law for them to do that. Yeah, I understand that, I just don't trust them. I refused and then he goes back to the "finance" people and brought another piece of paper and said ok, just fill this out, this also was titled Credit Loan Application, it was just a shorter form. I asked what info do you need for the title and he said your name and address. I replied, you have a copy of my license, why can you just take it off there. He said sometimes people move and their license has an old address. So I asked, why didn't you just ask me if my license was current? It is...because I don't want you sending my title to an old address. The bottom line, on the form, they want your social security number, which they don't need. I said I was leaving only to be chased down by the finance guy. I asked him why they needed my social. He said they weren't going to pull my credit they were just going to look at it because I'd be driving away in their car and they're just supposed to trust that the financing is going to come through? I pointed out this contradicted the salesman who said he needed it for the title. Then comes my favorite part... The finance guy says he needs it to compare to a list of xxxxxxxxxx to ensure I'm not a terrorist. I was incredulous and asked him if he was citing the Patriot Act. We called in the "Finance Director" who admitted you don't need the social for that. So after the salesman and first finance guy insisted for 45 minutes that they needed it, it turns out they didn't. They just try to wear you down with double talk. After four exhausting hours, I left and will never return. The underhanded, deceptive tactics from all of the people I dealt with speaks to how shady they are. I particularly enjoyed when the salesman insisted they are the most scrutinized industry so they are completely aboveboard. Really? In this day of social media and the Internet, everyone is scrutinized. And even if they are, it's not working because they are SLIMY. If you're ok with paying extra for nothing, then feel free to shop here. I would cite names of the people I dealt with, but they have my information and who knows what they will do with it. More