John Eagle Acura

Purchased New car From Rick Canales My wife and I had an awesome experience with buying a new RDX from Rick Canales. He was knowledgeable, fair, friendly, organized, and efficient. We ca My wife and I had an awesome experience with buying a new RDX from Rick Canales. He was knowledgeable, fair, friendly, organized, and efficient. We came from San Antonio to buy our RDX due to the great prices and service at John Eagle Acura. Also, my wife and I were unhappy with our sales experience at the local dealership, Gunn Acura. Rick found the RDX we wanted at another Houston dealership and had it delivered to the dealership on a date that worked with our schedule. Great follow-up from Rick after the sale to ensure that we were pleased with our purchase, which we are. Terrific vehicle! I have recommended Rick and John Eagle Acura to friends and family. Rick is to be commended for his excellent work! More

BAD SALES MANAGER I purchased a used vehicle from this dealer. My experience with my product specialist/salesman - Jafar Ahmed was really good. He was pleasant, respect I purchased a used vehicle from this dealer. My experience with my product specialist/salesman - Jafar Ahmed was really good. He was pleasant, respectable and knowledgeable. However, the pre-owned sales manager - T.J MORIN was very rude, condescending and used terms like "take it or leave it. " I was made to feel he was doing me a favor to sell me the car. He came across uncomfortable, angry and very personally rude to me. I ended up getting the car because another manager Avery Barksdale intervened and apologized on his behalf. T.J MORIN has no business being a sales manager - he needs anger management skills and needs to learn how to treat customers with mutual respect. More

Quick and Easy I needed to find a car ASAP for a family member that needed to be cheap and reliable. I had a previous good experience at John Eagle Acura so I figur I needed to find a car ASAP for a family member that needed to be cheap and reliable. I had a previous good experience at John Eagle Acura so I figured I'd check their stock. Sure enough they had a used Accord I was interested in. Pete Sanchez was who I dealt with and he did a great job welcoming us in and showing the car. We agreed on a deal which was quick and efficient. I'm only giving this four stars as I've been called more than a few times by the reps at John Eagle about their referral bonus. I've been told to bring someone in and I could get a $100 gift card for the referral. This was never brought up or mentioned during our transaction. Other than that, everything else was great. More

Very nice friendly people, problem-free dealing Our experience was wonderful. Pete was super kind, friendly and great to work with. He made the car buying process so easy! We would highly recommend Our experience was wonderful. Pete was super kind, friendly and great to work with. He made the car buying process so easy! We would highly recommend John Eagle Acura to all our friends! Sergey & Tatiana More

Long but wonderful experience Everyone was so wonderful and helpful even when we went sure the deal was going to get done! Juan was very helpful and even went out of his way to mak Everyone was so wonderful and helpful even when we went sure the deal was going to get done! Juan was very helpful and even went out of his way to make us feel special! We will for sure be coming back and recommending people to this location More

Excellent Service! I purchased my new TLX right here at John Eagle under the great service of Pete Sanchez. He definitely takes care of a potential client and goes out h I purchased my new TLX right here at John Eagle under the great service of Pete Sanchez. He definitely takes care of a potential client and goes out his way to assure comfort throughout the purchase procedure. Pete is someone you want to alongside when you are in search of your vehicle! More

CPO used car purchase Very thorough in describing the vehicle and the benefits of owning a CPO vehicle. Finishing prep for car to be delivered next week. Based on customer Very thorough in describing the vehicle and the benefits of owning a CPO vehicle. Finishing prep for car to be delivered next week. Based on customer service so far, I'm sure everything will meet our 100% satisfaction. Go Mustangs!! More

Scott Hoffman Sales Consultant Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and l Scott Hoffman went above and beyond in helping me select my MDX. He took the time to explain everything to me and the differences between buying and leasing and the pros and cons of each. I would highly recommend him to anyone for help in purchasing their new car. More

Excellent Service Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. Sales personnel were very helpful with no pressure. Email pricing made it easy to know how much to expect to pay even before we arrived. More

Great Customer Service My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura an My wife and I worked with Pete Sanchez to purchase our MDX. I would highly recommend anyone wanting to purchase an Acura to visit John Eagle Acura and ask for Pete. He is very knowledgeable of the product and give his customers all the time they need to make the correct decision. Jamaar Carswall assisted me with the financing and the process was very easy. I highly recommend Pete, Jamaar and John Eagle Acura. More