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Joe Rizza Maserati Alfa Romeo - Service Center

Orland Park, IL

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65 Reviews

65 Reviews of Joe Rizza Maserati Alfa Romeo - Service Center

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April 14, 2020

During the Corona pandemic the dealership has been by appointment only and limited service hours. The service department made sure to contact me when there was an opening to correct a minor issue. They More

by CANDREA1406
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Bill Slager, Dan Gordon
March 23, 2020

Dan, Bill and Josh are incredible and easy to work with. Makes purchasing and servicing your vehicle a great experience . I would highly recommend then for your next purchase or lease. Showroom and faci More

by CANDREA1406
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Bill Slager, Dan Gordon
Mar 24, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2020

Brought my Vehicle in for the 30,000 mile service Josh and Dan always do a very good job of taking care of the customer whether buying a car or getting your vehicle serviced. Unfortunately, the de More

by PETERK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Dan Gordon
Mar 24, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 18, 2020

First oil change for my Stelvio My oil change light went on and I was able to get an appointment that same day. Upon pulling up to the designated area, I was met quickly by Dan Gordo More

by KARENCHARLESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Mar 19, 2020 -

Joe Rizza Maserati Alfa Romeo responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Maserati Alfa Romeo was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 10, 2020

Was there for warranty work. My oil change experience last month and follow up engine light work was good. I don’t think the washer fluid was topped off, just 3 weeks the washer fluid is low. Dealing w More

by RAVIJU
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Mar 18, 2020 -

Joe Rizza Maserati Alfa Romeo responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Best, Joe Rizza Maserati Alfa Romeo Team

February 05, 2020

Every time I bring my car there or anytime I call Dan always take care of me. Very nice. Everyone take care of my niece wants and concerns. More

by DARLENE.69
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Feb 05, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2020

My recent service on my Alfa Romeo was done quickly and efficiently while I waited the service manager was nice and informative I was very satisfied with the experience at Rizza More

by TomG
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Feb 02, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for sharing this great feedback with us, Tom. We feel our service department is what makes Joe Rizza Maserati Alfa Romeo special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 23, 2020

Joe Rizza Alfa Romeo in Orland Park provided awesome professional service for my Alfa! Service and sales staff are wonderful to work with and very helpful. More

by wolfr
Recommend Dealer
Yes
Employees Worked With
Bill Slager, Dan Gordon
Jan 23, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 08, 2020

The staff was very friendly and ready to go when I got there. They kept me informed as to my car status and washed it before bringing it out to me; a nice touch. More

by STEADY1000
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Jan 23, 2020 -

Joe Rizza Maserati Alfa Romeo responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 09, 2019

First Service Both Josh and Dan were great. Accommodating, professional and friendly. The new dealership is in an excellent location and quite comfortable. I wou More

by DR. BROWN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Dan Gordon
Nov 14, 2019 -

Joe Rizza Maserati Alfa Romeo responded

We appreciate this wonderful review! We are happy to hear that Josh and Dan were accommodating, professional, and friendly. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com, (708) 364-2281

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