Joe Rizza Maserati Alfa Romeo
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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No pressure sales experience Total sales experience was great. Both Josh and Bill were very helpful and professional throughout the sales process. No pressure and a helpful and Total sales experience was great. Both Josh and Bill were very helpful and professional throughout the sales process. No pressure and a helpful and informative process. More
Recall services I thought the staff was professional and timely. I thought the dealership did well in providing the necessary supplies to help with the COVID19 vi I thought the staff was professional and timely. I thought the dealership did well in providing the necessary supplies to help with the COVID19 virius. More
The place for Alfa Romeo in Chicagoland My second Alfa Romeo Giulia. And my second time buying from Bill Slager. I couldn't be happier with the car, I got the color and options I wanted, an My second Alfa Romeo Giulia. And my second time buying from Bill Slager. I couldn't be happier with the car, I got the color and options I wanted, and it is so enjoyable to drive. Bill is straightforward and honest, the pricing is very competitive and he's smart enough to set you off on a long solo test drive, the cars sell themselves that way. I leased both times, and the lease turn in this time was also simple and fair. More
Disappointing Checking in was very challenging and then I did not hear back for almost a week regarding the status of my vehicle. I would look somewhere else next t Checking in was very challenging and then I did not hear back for almost a week regarding the status of my vehicle. I would look somewhere else next time More
Professional, Friendly and Timely Being an automotive shop owner for over 25 years there are certain things I not only look for but expect when I deal with people in the service indust Being an automotive shop owner for over 25 years there are certain things I not only look for but expect when I deal with people in the service industry. The staff here goes above my expectations. From scheduling the appointment to explaining the service performed Dan Gordon does a fantastic job. He knows how important it is that the customer understands what and why something was done to their vehicle and treats the customer with respect while maintaining a pleasant demeanor. I appreciate being treated the same way I treat my customers. I know the crew of Dan, Chip, Bill, Josh and Jim from another dealership and it is because of them that I continue to bring both of my Alfa Romeo's to Rizza and continue to recommend them to others. Take care gentlemen and stay healthy. Joe T. More
During the Corona pandemic the dealership has been by appointment only and limited service hours. The service department made sure to contact me when there was an opening to correct a minor issue. They appointment only and limited service hours. The service department made sure to contact me when there was an opening to correct a minor issue. They arranged transportation so I did not have to wait for the car to be finished. The staff and service department are incredible to work with, and would not hesitate to recommend my family and friends. More
Dan, Bill and Josh are incredible and easy to work with. Makes purchasing and servicing your vehicle a great experience . I would highly recommend then for your next purchase or lease. Showroom and faci Makes purchasing and servicing your vehicle a great experience . I would highly recommend then for your next purchase or lease. Showroom and facilities are very clean and welcoming. More
Brought my Vehicle in for the 30,000 mile service Josh and Dan always do a very good job of taking care of the customer whether buying a car or getting your vehicle serviced. Unfortunately, the de Josh and Dan always do a very good job of taking care of the customer whether buying a car or getting your vehicle serviced. Unfortunately, the dealership/Maserati supply chain did not have all the parts readily available(one actually has to come from Italy), so not everything was completed in my service call, More
Jim and Josh were attentive and worked diligently assisting me. I was completely satisfied with my service and purchase. I highly recommend this dealer. Thanksgivings assisting me. I was completely satisfied with my service and purchase. I highly recommend this dealer. Thanksgivings More
First oil change for my Stelvio My oil change light went on and I was able to get an appointment that same day. Upon pulling up to the designated area, I was met quickly by Dan Gordo My oil change light went on and I was able to get an appointment that same day. Upon pulling up to the designated area, I was met quickly by Dan Gordon who directed me to wait inside. While there they also performed a recall that had just been announced. I was there for a couple hours but was treated well, constantly asking if I needed anything. My car was washed, just an okay job with some areas still dirty. More