Joe Rizza Maserati Alfa Romeo

I was blamed for why my brand new engine wasn't firing on one of the cylinders. Clear codes and try again are the only troubleshooting steps they do it seems. one of the cylinders. Clear codes and try again are the only troubleshooting steps they do it seems. More

I took my vehicle for service and had to leave it for 2 days. There were no loaner vehicles available and was told that the dealership had a contract with Enterprise rental and I could get a vehicle from t days. There were no loaner vehicles available and was told that the dealership had a contract with Enterprise rental and I could get a vehicle from there. I got a rental from Enterprise and they asked for my credit card. Enterprise then instructed me to return the rental to Joe Rizza dealership when my vehicle was ready. Once the service was complete on my vehicle 2 days later, I returned the rental to Joe Rizza. A month later, I received my credit card bill with a charge of $1507.00 from Enterprise. I later learned the rental remained at Joe Rizza Maserati for 3 weeks. Ultimately, Enterprise credited my account for every day other than the 2 days that I actually had the rental. When I inquired about a refund for the amount for the 2 days of rental, I was told by Enterprise that Joe Rizza Maserati would reimburse me and the employee at Joe Rizza told me that Enterprise would issue the refund. My service occurred 11 weeks ago and I still have not received my refund. More

I left with a smile on my face that hasn't left yet, they treat you like part if the family. I highly recommend this location treat you like part if the family. I highly recommend this location More

Very friendly, very patient people. They introduced me to alpha Romeo in silver, I loved the drive I loved the interior but I didn’t like the silver, but they did get the one I wanted and called me when it c alpha Romeo in silver, I loved the drive I loved the interior but I didn’t like the silver, but they did get the one I wanted and called me when it came in. They are very honest , and they get down to business. Jim said that once I become an alpha Romeo owner that I would be part of their family. I don’t doubt it. I feel comfortable that they will be there for me when I need them. More

The service department has been excellent All work done The service department has been excellent All work done on my Alfa has been timely And perfectly. I am very pleased with there Professionalism and The service department has been excellent All work done on my Alfa has been timely And perfectly. I am very pleased with there Professionalism and courtesy More

I purchased a Maserati previously from Maserati of Chicago and found their sales dept off putting. The Joe Rizza dealership was friendly, responsive, and efficient. I drove the new car off the lot wit Chicago and found their sales dept off putting. The Joe Rizza dealership was friendly, responsive, and efficient. I drove the new car off the lot within 60 minutes of the test drive. Fabulous team. Best car purchase experience in 40 years. More

Over all Josh and Chip went above and beyond to make sure that my vehicle was done correctly and promptly. Staff is always friendly and courteous. Would highly recommend. that my vehicle was done correctly and promptly. Staff is always friendly and courteous. Would highly recommend. More

Josh was great help! He detailed my car for free and worked with us on price. Great experience, very clear process and would highly recommend. worked with us on price. Great experience, very clear process and would highly recommend. More

I work with Joe Rizza because of my long standing relationship with Josh & Chip. They are people I can trust & depend upon. They genuinely compliment the audacity of Italian fashion in sports cars. relationship with Josh & Chip. They are people I can trust & depend upon. They genuinely compliment the audacity of Italian fashion in sports cars. More

This dealership is THE best dealership I have ever bought a car from. The staff goes out of their way for everything! Highly recommend this dealership! a car from. The staff goes out of their way for everything! Highly recommend this dealership! More