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Joe Rizza Maserati Alfa Romeo

Orland Park, IL

4.6
213 Reviews
The team at Joe Rizza Maserati Alfa Romeo would like to welcome you to our dealership in Orland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Maserati and Alfa Romeo vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Orland Park, you can always count on the professional technicians in our Maserati Alfa Romeo service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Orland Park count on the high-quality vehicles and services found at Joe Rizza Maserati Alfa Romeo, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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8130 W 159th St

Orland Park, IL

60462

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Showing 213 reviews

November 09, 2020

Wonderful Staff, very professional in their orientation. Clean and crisp dealership. Staff extremely knowledgable and friendly, made my stay warm and inviting. Would definitely visit this dealership again. More

by AIRJuWAUN AIRWAYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Slager, Brandon Torres
Nov 12, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 05, 2020

Chip has provided the best customer service and has been quite accommodating which is appreciated . Chip is very knowledgeable and I will continue to come to this dealership . Thank you again . More

by ourposhlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Nov 10, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for this great review! We're happy to hear that Chip took care of you! They are a great asset and we appreciate all that they do. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 03, 2020

It was ok, they do just the bare minimum as a service department. I asked if they could put some oil and washer fluid while they had my vehicle for 10 Days!! No oil and no wash fluid was topped off, not More

by keiofg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck
Nov 04, 2020 -

Joe Rizza Maserati Alfa Romeo responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 30, 2020

That Chip is a chip off the old block. Came through surpassingly. Service tech however had a quizzical look on his face...maybe skipped his morning coffee. More

by Diagnostic Error
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chip Brauer
Nov 04, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 20, 2020

Team Effort! These guys are truly AMAZING! Greatbuying Team Effort! These guys are truly AMAZING! Great buying experience I was in and out on buying our first Alfa Romeo Stelvio. Thank you guys. More

by Totalmarinesafety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson, Bill Slager, Chip Brauer, Brandon Torres
Oct 23, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Joe Rizza Maserati Alfa Romeo. Congratulations on the new Stelvio! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 19, 2020

I love the Service Department, all of the guys, particularly Chip Brauer are friendly, knowledgeable and precise in delivering quality service to me and has for the last 3 years!!.. More

by SLBOULER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rizza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gabrielson, Bill Slager, Chip Brauer, Brandon Torres
Oct 22, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you for putting your trust in Joe Rizza Maserati Alfa Romeo! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 15, 2020

Total complete satisfaction with service and attention!!! This dealership should give training classes on service to other dealerships and stores in general. Great experience that made our day. We need the More

by JBDG7
Recommend Dealer
Yes
Employees Worked With
Chip, Chip Brauer
Oct 20, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 08, 2020

Second car bought from same salesman and sales manager. Very easy buying experience. Creates a sense of trust which is unusual in auto industry. Great e petience. More

by ANDREWCORSINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Gabrielson, Bill Slager
Oct 09, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for taking the time to share your feedback with us, Andrew! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 07, 2020

It was my fist visit for service. Getting the appointment was easy and got one almost the next day. The associate was not wearing a mask and never tried to put one on although he was interacting with custome More

by RJIMEN0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Slager
Oct 09, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

October 04, 2020

Very straightforward and efficient new car buying experience. I have hopped around various dealerships either to shop around myself or accompany a relative who was shopping around and this dealership More

by mjk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Thezan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Joe Rizza Maserati Alfa Romeo responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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