Joe Rizza Ford Lincoln - Service Center

Service department handled all my questions, and kept me updated as to when my vehicle would be ready. Mr. Mohammed was very professional and helpful. updated as to when my vehicle would be ready. Mr. Mohammed was very professional and helpful. More

Service advisor very Efficient. Liked the service for ride home. Did not take as long as expected very happy recall is now completed. Did take long for recall part to become available. ride home. Did not take as long as expected very happy recall is now completed. Did take long for recall part to become available. More

Very helpful with dealing with a critical problem on my truck. Took care of all the work with the warranty people which made life so much easier. truck. Took care of all the work with the warranty people which made life so much easier. More

I have a 2016 f350 diesel. I did not buy the vehicle from joe Rizzo but I have had all my service completed with them. My service advisors have always been either Scott or Tom Mackey. Both of these guys have joe Rizzo but I have had all my service completed with them. My service advisors have always been either Scott or Tom Mackey. Both of these guys have been tremendous to work with. They are the ones that keep me coming back. Jim Voves. More

Jesse was great to work with. It's always a pleasant experience working with the service team. A good staff generally means good leadership and David Klaster appears to be doing a great job! Thanks! experience working with the service team. A good staff generally means good leadership and David Klaster appears to be doing a great job! Thanks! More

Poor communication. Mechanics do great work and I really like the dealership, but scheduling is confusing. I made an appointment, but waited three hours for an oil change. I'm sure things get backed up, an like the dealership, but scheduling is confusing. I made an appointment, but waited three hours for an oil change. I'm sure things get backed up, and that they work very hard to satisfy customers, but on my recent visit I wish they would have told me it would take 3 hours and/or offered me a loaner car at the time. Instead, my advisory put up a sign that he was going to lunch. More

Scott as always very professional. Work was done earlier than anticipated. I would recommend Rizza Ford of Orland Park service department to all my friends. than anticipated. I would recommend Rizza Ford of Orland Park service department to all my friends. More

I have Jessie as my go 2 person. He is amazing all ways tells me if there is a problem and explains everything. It's also nice that Dave C. checks on me to see if there's anything he can do. What's so nic tells me if there is a problem and explains everything. It's also nice that Dave C. checks on me to see if there's anything he can do. What's so nice and special they treat me like family what more can you ask for. Because of the 2 of them I will buy my next car from Rizza. thank you More

I love Joe rizza Orland Park service was excellent thank you so much everyone treated me with good service including tge Valet service both drivers the person who picked my car up and the person thank you so much everyone treated me with good service including tge Valet service both drivers the person who picked my car up and the person who dropped my car off I do not know their names but I hope they get tge credit they deserve to thanks again More

I went there after having a bad experience at another Ford dealer, and I can say the service at Rizza blew the other out of the water. Thomas the service advisor was awesome and made the entire process a Ford dealer, and I can say the service at Rizza blew the other out of the water. Thomas the service advisor was awesome and made the entire process a breeze. I will definitely be using Rizza for all my service and buying needs in the future. More