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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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March 27, 2021

I have brought my Explorer here since I moved to Orland Park about 3 years ago. I have always had excellent professional service with quick response times. Thomas was especially helpful when I had question More

by eresedean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Mar 31, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 27, 2021

I love this dealership. I took my truck in for a recall and they offered me a Uber to get me home while they fixed my vehicle. The communication between the customer and the dealership can't be compared to More

by BOBBY L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Mar 31, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Bobby. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 27, 2021

Rizza Ford has really provide A++++ Service!!Each time I Rizza Ford has really provide A++++ Service!! Each time I have had my car in, whether it be an oil change or something more, I have received GREAT se More

by CINBAD115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Mar 31, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Tom does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2021

Very good service. Quick, reliable, and friendly employees. Everything I needed to have completed was completed in a timely manner. Definitely will use them again. More

by ROCHETRAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 31, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 26, 2021

I’ve been coming to Rizza Ford for years since about 2016 . I have no complaints about you. I’ve always bought my cars to you whenever anything went wrong with my car’s or for just a check up!!! I again have More

by SEXYBNDAHSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eric Montanez, Tom Mackey
Mar 31, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 25, 2021

Service has been deteriorated since previous visits. Oil change was not done fully. Wait time is getting longer. Service also got more expensive during last year. More

by PRCBONE
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Mar 25, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Great. Service. Quick I’ll recommend to friend family strangers. My car is fixed on time they did what they said they were going to di More

by PETOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Easy appointment, friendly service, smooth operating customer service. I expected to rent a car for repairs, didn’t need it, they had the parts and were able to have the job done in the same day. KUDOS More

by Gregs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Each time I utilize Rizza I’m completely satisfied. The Service professionals are courteous, informative, and friendly. I am usually in and out in an very reasonable time. More

by CAMPSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 26, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

Have always been happy with service throughout the years. Purchased my first truck here in 2001, a 2002 Ford Explorer sport trac that I had for 15 years. More

by EPACHINSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez, Tom Mackey
Mar 25, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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