Joe Rizza Ford Lincoln - Service Center

After waiting two and a half hours I asked the status of my vehicle and was informed that it hadn't been looked at yet. I was informed usually when waiting for diagnosis the vehicle is left at Ford but that my vehicle and was informed that it hadn't been looked at yet. I was informed usually when waiting for diagnosis the vehicle is left at Ford but that wasn't the initial instructions that I received. They then called me a Lyft vehicle for a ride home. More

Excellent service very pleasant to talk to and explained everything, service area clean, easy to get to, work was completed in a timely manner, great experience! everything, service area clean, easy to get to, work was completed in a timely manner, great experience! More

Prompt and efficient service.Scott has reference to all Prompt and efficient service. Scott has reference to all my car's needs and can tell me in a few minutes the service required to keep my vehicle run Prompt and efficient service. Scott has reference to all my car's needs and can tell me in a few minutes the service required to keep my vehicle running well. More

Great service from a well established business. Always courteous, and deliver on time. Will be continuing to bring my business there and wouldn't hesitate to recommend them to friends and family. courteous, and deliver on time. Will be continuing to bring my business there and wouldn't hesitate to recommend them to friends and family. More

Tom listens to his customers and their requests He is polite and always explains what has been done to our car in a professional manner polite and always explains what has been done to our car in a professional manner More

Tom Mackey Service was great !! He was helpful and knowledgeable!! I wish everyone was a polite as him. He also helped me get the FordPass, which I had no idea I had. knowledgeable!! I wish everyone was a polite as him. He also helped me get the FordPass, which I had no idea I had. More

Great service on our vehicle! The team promised to make our vehicle the best possible purchase- they delivered! Cliff in sales and Tom in service- thank you for taking our vehicle to the finish line. our vehicle the best possible purchase- they delivered! Cliff in sales and Tom in service- thank you for taking our vehicle to the finish line. More

The service was average, and the price for the "Lincoln" oil change and maintenance had increased from $65 to $99, outrageous! I will find another dealership to use. I was also not pleased that I would ha oil change and maintenance had increased from $65 to $99, outrageous! I will find another dealership to use. I was also not pleased that I would have to use "Lyft" instead of a Rizza porter if I were to pick up my car the same day. More

I brought my car in last Monday and was told they would have to order a part. Later on Ike called and said it would be ready Tuesday, Wednesday at the latest. Wednesday around 4 when I had not heard from h have to order a part. Later on Ike called and said it would be ready Tuesday, Wednesday at the latest. Wednesday around 4 when I had not heard from him I called. Ike was not there so someone else returned my call and said it would be back Thursday before noon . We ended up getting it back Friday. I felt there was poor communication. After waiting so long to get my car back I thought the least you could do was to clean the outside. When I went out to the lot to pick up my car there was bird poop on the side of the car from being left outside for 5 days. More

I like coming to this dealer they listen to your concerns and explain your problems to your in laymen terms. They tell you what other services you may need but don't pressure you into getting it corrected at and explain your problems to your in laymen terms. They tell you what other services you may need but don't pressure you into getting it corrected at that time. More