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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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August 21, 2020

I received great service from the staff...The concern I received great service from the staff... The concern that I had was that all staffers were not wearing their mandatory mask.... Wearing a mask is More

by CAMPSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Joe Rizza Ford Lincoln responded

Hello, Thank you very much for the feedback. It is extremely valuable to us as are our customers. Would you please send your contact information to nrizza@rizzacars.com at your earliest convivence so that we can contact you and address your concerns. Thank you!

August 20, 2020

The Rizza Ford service team has always been very helpful whenever I bring my car for service. Scott Sciaky really goes above and beyond the call of duty to make bringing your car in for service as easy as More

by MIKEC11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Aug 25, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Scott and the rest of the team. Please let us know if we can ever help you in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 19, 2020

EdwardoWas very courteous & professional..Someone I Edwardo Was very courteous & professional.. Someone I enjoyed doing business with.. He stayed on top of my car all the way&kept me in the loop More

by KWYDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 18, 2020

Needed oil change and tire rotation. Dropped vehicle off Friday afternoon. All work was completed very fast. I am completely satisfied with the team that took care of me. More

by hengib3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 17, 2020

Great great service great price great service great prices service great service thanks that is all I have say the people are great service great price More

by peterubber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Aug 19, 2020 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Joe Rizza Ford of Orland Park again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 17, 2020

They are nice to do business with the service is great wild you are waiting for your car you have wi fi coffee and you can look at the new cars More

by RZABKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 16, 2020

Bobby was very proficient, he refinish the corner of the front door, address the over spray. For the damage repair and the amount I paid I was disappointed in the warranty time. More

by FARRIERGIRL
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Aug 17, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Bobby does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 14, 2020

My service Scott Sciaky, was more than friendly and showed the completely repaired system and explained how to use it. He gave more than one idea to keep it running great. He also checked all of the id More

by Heatherrenken
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 14, 2020

The valet man by the name of Dave was excellent and was very friendly and professional. He also spoke highly of Joe Riza Ford Lincoln and its people. That was also very good to hear. Thank you for having More

by WMFK
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave car valet , Tom Mackey
Aug 17, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 14, 2020

Service has been the best since 1998. It continues to be very good for all my vehicles. I will continue to buy and service my vehicles at Rizza Ford More

by RONDMENDEL63
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Aug 17, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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