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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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September 09, 2020

The man who picked up my Lincoln was very pleasant. The man who returned my car was friendly. Car was returned clean. The service was prompt. More

by PRINCESSOF60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter, Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 08, 2020

I experienced a long wait time to receive my car once i finished paying my bill and talking to my service advisor. The dealership had enough seats to adhere to the social distancing rule. More

by ALPHONZO.FLEMING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

Alphonzo, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Kind regards, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 08, 2020

The visit was effortless. I dropped my truck off and picked it up in a timely manner. The service rep let me advised me of everything that I needed to fix. More

by ADAMSTALLWORTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

Adam, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 07, 2020

Very good service... everyone was nice, Service was as usual Between 90 min long..... everytime besides one time I had a pretty good service ..Very good service... More

by CHRIS..
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 10, 2020 -

Joe Rizza Ford Lincoln responded

Hi Chris, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 04, 2020

This is the best service i ever had in my entire life with any dealers or shops, they was better than expected, not like ather dealers te tell u than u need to change all car, the guy was absolutely on p More

by TEOMARIAN10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Sep 08, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 02, 2020

This dealership is great!! Friendly and very professional staff. The facility is very clean. My overall experience here was great. Only dealer i will come to. More

by Robbee83
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

September 01, 2020

Was surprised at the backup of vehicles waiting outside to get in. Service manager was courteous and prompt to review what service I wanted done. My F250 was serviced under two hours More

by MMBAMI.89
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Sep 04, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service on your F-250. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

I was very happy with the service I received Everyone I was very happy with the service I received Everyone was very helpful. Service was done in a very good time frame. Explanation of my service was go More

by MKK32451
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Aug 31, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 28, 2020

Joe Rizza Lincoln has very personable and helpful service managers. My appointment for service on a recall issue was easy to set up, explained really well, and completed in time. More

by drjcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

August 27, 2020

Wasted my time.I made an appointment over a week in Wasted my time. I made an appointment over a week in advance for recall work. Dropped carry off, but no when done. I was told they needed "lead" ti More

by doctorlar
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No clue
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