Joe Rizza Ford Lincoln - Service Center

This review is strictly for Eduardo Rodriguez. Eduardo took the time to understand the complicated ongoing problems I am having with my truck. He kept me informed and followed up along the way. It was a took the time to understand the complicated ongoing problems I am having with my truck. He kept me informed and followed up along the way. It was a pleasure to work with someone who is conscientious and kind. A great asset to your service department. More

It is convenient to my home. People are very helpful with all my questions and scheduling appointments. They explain in detail what repairs have been done in my car. all my questions and scheduling appointments. They explain in detail what repairs have been done in my car. More

Everything was done to my satisfaction and then some. Edwardo was kind and actually showed how to fix a particular item. Thank you for your help. Edwardo was kind and actually showed how to fix a particular item. Thank you for your help. More

My whole experience was excellent. I called about a recall for my vehicle and two days later I was scheduled for service. The service onsultant Jesse treated my like family and when i had a question h recall for my vehicle and two days later I was scheduled for service. The service onsultant Jesse treated my like family and when i had a question he didn't hesitate to ask the mechanic. More

Ike took care of my car in a professional way. He let me know at each step what to expect so there we’re no surprises. know at each step what to expect so there we’re no surprises. More

Greatest service department I have ever been to at any dealership. Ike is the most helpful and wonderful service person I have ever dealt with. dealership. Ike is the most helpful and wonderful service person I have ever dealt with. More

Brought my vehicle in for a check engine light diagnosis, I was greeted very fast and the Advisor made sure he understood all of my issues he got me a loaner vehicle right away and helped me through the whol I was greeted very fast and the Advisor made sure he understood all of my issues he got me a loaner vehicle right away and helped me through the whole issue got my vehicle back technician did a fantastic job solved all of my problems couldn't ask for anything more great job to the Rizza team More

Thomas was a great service writer. I would come back any time to get service done here after the wonderful experience I had. Great employees all around. time to get service done here after the wonderful experience I had. Great employees all around. More

Salesperson that came to help was Mr Clifford was very polite respected professional with me and my family. In the service department Tomas was very helpful as well and professional. Thank you for your polite respected professional with me and my family. In the service department Tomas was very helpful as well and professional. Thank you for your customer service. We'll be doing more business in the future with Rizza Lincoln dealer. More

Great people all around from sales, to finance to service after purchase! We currently have 4 vehicles in our driveway - all purchased and service at Rizza Ford and Lincoln Orland Park. after purchase! We currently have 4 vehicles in our driveway - all purchased and service at Rizza Ford and Lincoln Orland Park. More