Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,634 Reviews of Joe Rizza Ford Lincoln - Service Center
Service advisor Tom Mackey was very forth right and helpful in taking care of my issues and concerns. The repairs performed were to my complete satisfaction helpful in taking care of my issues and concerns. The repairs performed were to my complete satisfaction More
Joe Rizza Lincoln is reliable efficient and I trust that I’m always in good hands. As a single woman I feel they really care about me and have my best interests at heart. I’m always in good hands. As a single woman I feel they really care about me and have my best interests at heart. More
I am always happy with the service. Honestly I do think the price is higher than what I expected. It would be nice to have a “cafeteria style” options so I can have more options on what I want serviced and the price is higher than what I expected. It would be nice to have a “cafeteria style” options so I can have more options on what I want serviced and not have only one option More
Service performed met expectations. Appreciated Lyft drop off and pickup from my house. Surprised that some dealership staff were not wearing masks. No seat or floor cover was in place when porter brought ve off and pickup from my house. Surprised that some dealership staff were not wearing masks. No seat or floor cover was in place when porter brought vehicle to me. More
Pleasant personnel, very accommodating. Fixed car issue, explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc explained all details. etc., etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc etc etc etc More
The service department is excellent especially Scott. I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great esp I've been coming too Joe Reza's service department for the last 10 years and now I bought a new car from there and the sales department was great especially Sarah More
Why do you make an appointment for service if you have to wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused wait 4 hours for the job to be done? Never a loaner car available! Not all staff wearing masks! Confused More
Very friendly, and helpful! Quick and efficient service. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. 10/10 would recommend. Even offered a text friendly customer service option, which I thought was kinda neat. More
Mr. Rodriguez was very helpful. He pointed out that my spare tire had been stolen and the cable cut. He wrote me an estimate for the insurance company. spare tire had been stolen and the cable cut. He wrote me an estimate for the insurance company. More