Joe Rizza Ford Lincoln - Service Center

Helpful vehicle was ready when promised. Plus the service manager noticed that backup camera was not working properly and ordered one. Tom Mackey, the service manager I dealt with made the whole process pain manager noticed that backup camera was not working properly and ordered one. Tom Mackey, the service manager I dealt with made the whole process painless More

Service manager wS excellent in ,informing of everything going on with my vehicle and communicating with me and my Service warranty, he went over and beyond, the only problem that I hav everything going on with my vehicle and communicating with me and my Service warranty, he went over and beyond, the only problem that I have is they didn't clear the codes out my vehicles computer, I had to disconnect the battery and do it myself but for the amount of .only I paid it should've been done and checked by them More

The incorrect size for my wiper blades was put on. The blade is shorter than any blade I’ve had on this car before. At least it was a fast return this time. Eduardo is great to work with. Employees were n blade is shorter than any blade I’ve had on this car before. At least it was a fast return this time. Eduardo is great to work with. Employees were not wearing a mask at all times. I had to disinfect my car after getting it because of the lack of masks and social distancing being practiced in your facility. More

This dealership is very good They get you in and out really quick and the service people is really nice I will recommend this dealership to my friends really quick and the service people is really nice I will recommend this dealership to my friends More

Fast, friendly staff and service. Scott, Tim and Mark do a great job resolving any and all issues with my vehicle each and every time. a great job resolving any and all issues with my vehicle each and every time. More

I purchased a battery that was apparently defective as it went bad within a year. It was replaced at no cost and service was pleasant and professional. I hope this battery last the expected lifetime and if n went bad within a year. It was replaced at no cost and service was pleasant and professional. I hope this battery last the expected lifetime and if not I will be revising my review with a new evaluation. More

This place is a joke. The customer service is horrible. You make a appointment for your car and they say they can’t work on it. The Eduardo is sarcastic and rude. I will never buy another car from this You make a appointment for your car and they say they can’t work on it. The Eduardo is sarcastic and rude. I will never buy another car from this place. More

Our experience with Joe Rizza Ford was excellent. We had brake repairs made to our 2010 Fusion SE. Scott our service rep was very pleasant and knowledgeable as was the mechanic who did the work. We felt tha brake repairs made to our 2010 Fusion SE. Scott our service rep was very pleasant and knowledgeable as was the mechanic who did the work. We felt that we were treated fairly and professionally and economically as well! We would consider returning in the future and recommending Joe Rizza to others for service. More

Joe Rizza Ford and Lincoln of Orland. Well I came in for service. And walked out with a Lincoln MKZ .Thanks to Dimitri Bowie the sales person. service. And walked out with a Lincoln MKZ .Thanks to Dimitri Bowie the sales person. More

My son brought in his vehicle for a strange noise, it turned out to be a major repair. Gary Precin and his staff were incredibly professional and honest!! Thank you all for the great job you did!!!! turned out to be a major repair. Gary Precin and his staff were incredibly professional and honest!! Thank you all for the great job you did!!!! More