Joe Rizza Ford Lincoln - Service Center

Employees are very knowledgeable, professional and friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company. friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company. More

I purchased my 2020 Nautilus three weeks ago. Decided to bring the car in for service, I waited in the service lane for over 30 mins with no one greeting me or confirming my appointment. I finally stopped o bring the car in for service, I waited in the service lane for over 30 mins with no one greeting me or confirming my appointment. I finally stopped one of your service advisors to ask how long it would take to have my car checked in? He acted annoyed and abruptly stated " there are two other people in front of you and the other service advisors are on the phone." Never apologized for the lack of communication. My time is just as valuable as your teams, so when I show up on my scheduled time you should at a minimum acknowledge my arrival, check me in, etc. I told him that i could not wait another 30 to 40mins because i had someone waiting for me to take me to a business meeting. Instead i told him to open a lane so that i can leave. Fast forward to today, i scheduled another service visit, this time using my valet service. I just received a call telling me that you won't have a loaner vehicle until the week of Dec. 1st! I'm really questioning my decision to purchase this vehicle based on your level of service. Your selling a premium product, advertising a premium service offering and based on my first two experiences, you've fallen short. More

I always take my car to Rizza, which is where I purchased it. The work is always excellent and the service managers great. I can always trust work to be done excellently it. The work is always excellent and the service managers great. I can always trust work to be done excellently More

Great service. It was easy to make an appointment for routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Departme routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Department very much. More

Scott has been so Awesome and customer service is top notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza More

Service writer Ike is awsome ..The service department did a great job on my car ..highly recommended to bring your car there to have work done..great people a great job on my car ..highly recommended to bring your car there to have work done..great people More

Great service, staff very friendly and competent. Bought my car here and I got great reminder for maintenance check. Will continue to use this location. my car here and I got great reminder for maintenance check. Will continue to use this location. More

My experience with the dealership both in sales & service has been exemplary. They have gone above & beyond to provide friendly & efficient service to me as a née customer. I have & will highly recommend thi has been exemplary. They have gone above & beyond to provide friendly & efficient service to me as a née customer. I have & will highly recommend this dealership to family & friends. Thank you More

Great people and great service. Service reps are very helpful and courteous. Service appt.’s are always a available. Try them out you’ll like it helpful and courteous. Service appt.’s are always a available. Try them out you’ll like it More

Great service department. Scott always goes above and beyond. Communication is always excellent and pickup and delivery is always a breeze. My car is always brought back nice and clean. beyond. Communication is always excellent and pickup and delivery is always a breeze. My car is always brought back nice and clean. More