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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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December 02, 2020

In the midst of Covid 19, the handling of the customers and service were outstanding. The service person Eric M. was friendly and accommodating towards addressing my car service need. Thank you! More

by Jmoore57918
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 07, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review. We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 02, 2020

So far I have nothing bad to say about the way I have been treated. Ed has gone out of his way to help me More

by PASTORSUTTON0
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 07, 2020 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 01, 2020

I have been a loyal customer of Rizza since 1988 because of their quality management, sales & service team. Always a pleasure to deal with. Thank you ! More

by Mustang Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Silva, Sarah & Layla, Bobby Driggers, Sarah Vargas
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Dec 03, 2020 -

Mustang Mark responded

Thanks Nora; I’m loving both of recent acquisitions this year, the 2020 Shelby GT 350 and the 2021 Aviator GT Hybrid. I think I should win the prize for Best looking garage in Homer Glen ! Best regards, Mark McGee.

December 01, 2020

Joe Rizza Ford completed two recalls for me that I wasn’t even aware of yet! When the notices came in the mail for the recalls, I was so delighted that I could just disregard them because they were already t More

by Bhamoud
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Nothing like receiving constant communication about your vehicle, that's down, during these hectic times. Great service & very affordable. I have no complaints. Thank you guys! More

by Takia Edmonds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Tom Mackey
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Takia, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Jesse Ramirez was the Service Manager I had the pleasure of dealing with. Communication was excellent with not one surprise. 2009 f250 drives like new. More

by Mreidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Joe Rizza Ford of Orland Park special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Rizza does a great job, very friendly. Had some service Rizza does a great job, very friendly. Had some service work done to the vehicle and Eduardo Rodriguez did a great job. He understood what needed to More

by EDANIELEWICZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 30, 2020

Very happy with all of the service done to the truck and all the staff was polite and courteous. No complaints at all from me 👍 More

by JRCLOCKPORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 03, 2020 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 29, 2020

Had a great experience with Rizza Ford Service Dept when they had my car in for repair recently. I recommend them highly. Their professionalism and courtesy made for a painless experience. More

by jdignan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Dec 02, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 29, 2020

I always take my car to Rizza. Work is done thoroughly and efficiently. Guys are great.I really don’t have much more to say, but have to fill this space! More

by SUSANGREVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriquez
Dec 02, 2020 -

Joe Rizza Ford Lincoln responded

Susan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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