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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,635 Reviews

1,635 Reviews of Joe Rizza Ford Lincoln - Service Center

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December 15, 2020

I was very pleased with the time it took to do the recall; all I can say about that is, I pray they did what they were supposed too. My service person Eric was very efficient in my check-in. More

by TWOODS150
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 17, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 15, 2020

Service was attentive and quick. No problems going to Ford. I brought my car in because the right turn signal bulb needed replacement. I was able to bring it in without an appointment. More

by METALMOM22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Dec 17, 2020 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 14, 2020

I recently had my car (Ford Fusion Hybrid)serviced (Oil I recently had my car (Ford Fusion Hybrid) serviced (Oil change and open recall) at Joe Rizza Orland Park, and my experience was great. The whole More

by Alhaje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 17, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 12, 2020

Had our Hyundai Santa Fe repaired by The Rizza Body Shop team . Bob Driggers and his team did a great job with great service. Would recommend to everyone. More

by JLATTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Dec 16, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 11, 2020

Pulled in to get my oil changed without an appointment. No problem. Service was done in a timely manner. Everyone wearing masks and social distancing. More

by jnh4951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez, Tom Mackey
Dec 16, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 10, 2020

Bought my car from them and never go anywhere else. Nice employees. Eduardo Rodriguez is usually my service advisor. Nice polite guy.. The girls who answer phones are so nice also.. Great customer service More

by DEBBIE33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Dec 15, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 09, 2020

Worst service I’ve ever seen I’m an ex GM and 30 yr car guy total disrespect and rude non caring behavior by Tom More

by RON98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Mackey
December 08, 2020

Excellent service they were able to replace my transmission in a rapid manner. Very friendly and helpful staff. Definitely come to this location especially with Scott for great service More

by gjimenez25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Dec 10, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 08, 2020

Parts & Service department was professional. I had a 7 am oil change i was on time & the Service team was on time. Also knowledgeable & helpful. More

by chuck523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Dec 10, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

December 08, 2020

Been taking cars there for service for over 20 years. God willing 20 more trust them for all my vehicles snd my childrens Ford’s. More

by RONDMENDEL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Dec 10, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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