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Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,634 Reviews
1,634 Reviews of Joe Rizza Ford Lincoln - Service Center
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Verified Customer
December 19, 2020
After finding what the problem was that caused one of our tires to be losing air, they stated that we needed to purchase a new tire. Since they did not have the needed tire in stock, they provided us a ride tires to be losing air, they stated that we needed to purchase a new tire. Since they did not have the needed tire in stock, they provided us a ride home. They obtained the needed tire the next day and again provided us a ride back to the service department. More
by Joyce & Robert
December 18, 2020
I received very Good service. The staff was very helpful, especially Tom,service manager.he went out of his way to assist me with a question I had about a relatives car. especially Tom,service manager.he went out of his way to assist me with a question I had about a relatives car. More
by caesar01
Employees Worked With
Tom Mackey
December 16, 2020
Great service! Finished the repair work in record time. It was the day before Thanksgiving, so I wasn’t expecting my vehicle to be ready the same day. Thanks! It was the day before Thanksgiving, so I wasn’t expecting my vehicle to be ready the same day. Thanks! More
by Wendyaprice63
Employees Worked With
December 16, 2020
Never called me back to schedule an appointment. Never confirmed that parts were ordered. May have to go somewhere else Very dissatisfied and disappointed that there was no follow up confirmed that parts were ordered. May have to go somewhere else Very dissatisfied and disappointed that there was no follow up More
by jeff.ostema
Employees Worked With
Sam
December 15, 2020
I always choose Rizza for maintenance on all my vehicles. We have been Rizza customers for over 10 years. Service is performed timely and accurately. We have been Rizza customers for over 10 years. Service is performed timely and accurately. More
by dianemiz
December 15, 2020
Rizza Ford took very good care of me. They did everything they could to make me a happy customer. Their customer service is top notch! everything they could to make me a happy customer. Their customer service is top notch! More
by Elizakapeka
December 15, 2020
Very easy and convenient service. They were able to schedule my service promptly. And they communicated very well while working with my vehicle. Will continue to do business here! schedule my service promptly. And they communicated very well while working with my vehicle. Will continue to do business here! More
by solygo87
Employees Worked With
Tom Mackey
December 15, 2020
I was very pleased with the time it took to do the recall; all I can say about that is, I pray they did what they were supposed too. My service person Eric was very efficient in my check-in. recall; all I can say about that is, I pray they did what they were supposed too. My service person Eric was very efficient in my check-in. More
by TWOODS150
Employees Worked With
Eric Montanez
