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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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January 16, 2021

Scott the service advisor greeted me immediately. After discussing my repair he advised me on other possible issues. Scott text me contact information. Reasonable price and expedient. Always good service. More

by Dpb794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

I brought my Ford Explorer in for scheduled maintenance. The servicing was performed in a professional And Timely fashion. Questions that I had were answered to my satisfaction. I highly recommend Rizza For More

by TOM Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID CLASTER
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

On time and efficient. Courteous and friendly. Thank you Jesse for being safe and welcoming during my visit. It was a pleasure to have my car serviced . More

by Paruszkiewiczl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

5 stars for all including the cashier.5 stars for all 5 stars for all including the cashier. 5 stars for all including the cashier. 5 stars for all including the cashier. 5 stars for all including the More

by SMARTIN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

Service had the car 5 full days . Did not do all that was required. Did not keep me informed-Had to follow up on status. More

by JHCOUGHLIN
Price
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez, Tom Mackey
January 14, 2021

I have been coming here for years. The service is outstanding. I have never had to return for a job that was not done right. Excellent service department and personnel. I recommend Joe Rizza Ford. More

by CANDELERO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

My service writer Jesse handled our electrical issue very professionally and was quick to offer us a complimentary Uber ride since our car needed to be there for awhile, then callled within a few hours to ex More

by Brian L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 19, 2021 -

Joe Rizza Ford Lincoln responded

Brian, thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Joe Rizza Ford of Orland Park and we look forward to your continued business! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 13, 2021

A job well done! Needed to get may paint and interior protection taken care of and they had me a courtesy car all ready to go and got me done inside of 5 hours! They finished ahead of time! Very nice co More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Jan 19, 2021 -

Joe Rizza Ford Lincoln responded

Bruce, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 12, 2021

Very pleased with the prompt friendly courteous service ! From time of making my appointment to The time I picked up my vehicle from service ,flawless experience. More

by Caterina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jan 15, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 12, 2021

It was a first time visiting and Thomas greeted us with friendliness answered my questions gave me suggestions on my vehicle that I inquired about More

by Lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Jan 15, 2021 -

Joe Rizza Ford Lincoln responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Joe Rizza Ford of Orland Park, we value our customers and we look forward to seeing you on your next visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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