Joe Rizza Ford Lincoln - Service Center

AC/overheating issue Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Ri Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Rizza mechanic crew are best! More

Best Maintenance and Service ⭐️⭐️⭐️⭐️⭐️ I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always t I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always top shelf service and honest work. Lou Vieceli and Mark Stephens are an unbeatable team. Wouldn’t trust anyone else! More

Awesome Customer Service Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return an Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return another day, instead I was asked if I would like to come back at 1:30 and if they had an opening sooner would it be ok if they called me. Was able to do some errands returned and was immediately taken. Got ready for a long wait with a good book and within 30 minutes my car was washed and ready to go! They ROCKED IT! More

Great pey Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the f Great people always tell me when the truck will be ready, work with me on the cost, let me talk with the makanic, perfect shop you could eat off the floor More

Service Advisor Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take Eduardo Rodriquez was extremely courteous and friendly too me. Even though I arrived with out appointment with a battery problem, he was able to take care of my car in a timely manner. He is an asset to your company, making my visit enjoyable. And stress free. More

Service Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. Ike communicated so well and responded to my issues. He was able to provide a loaner in a timely manner which was much appreciated. Thank you. More

Lincoln Service Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was r Very helpful. Good communication. No surprises in the cost, everything was explained up front. I was able to schedule service quickly and my car was ready within a day as expected. More

Wolfe Crystal Wolfe is fantastic. She is very friendly, helpful and courteous. Professional. She made me feel right at home. And faster about helping me out Crystal Wolfe is fantastic. She is very friendly, helpful and courteous. Professional. She made me feel right at home. And faster about helping me out. More

Over and above I was picking up my daughters vehicle after it was serviced for a recall when I encountered Carlos the porter. I looked at the car and looked back at I was picking up my daughters vehicle after it was serviced for a recall when I encountered Carlos the porter. I looked at the car and looked back at him and asked if the car had been washed, he said no. I explained to him that I was here two weeks ago for an inspection on this vehicle for a recall and when I picked it up at that time it wasn't washed either. The first visit to pick up the vehicle i had inquired with the porter he said it was not washed due to maintanence on the " car wash". So, this time needless to say I was disappointed that it wasn't washed. Carlos said that if I had the time that he would wash it. I accepted his gesture, than he asked if I would like it towel dried, he stated they typically air dry. I again said yes and that I appreciated it. He than asked if I had a few more minutes so that he could put tire shine on the tires, he stated " because of the inconvenience". I was very pleased when he brought my daughters vehicle out to me, he had done a wonderful job! I felt terrible that I had no cash to tip him, he said not necessary, it's my pleasure and thank you for waiting. In my opinion Carlos is a wonderful asset to the team, he knows how to deliver and I found him to be very respectful. Thank you again Carlos! More

Great service! I couldn't be more pleased with the friendly, helpful service I received this visit as well as my past visits. I was formerly a customer of a differe I couldn't be more pleased with the friendly, helpful service I received this visit as well as my past visits. I was formerly a customer of a different Lincoln dealership that never gave me anywhere near the service or good feeling I get when I come to Rizza. Lou does an outstanding job and always treats myself and other customers I observe when I am there with phenomenal service and all my encounters with employees at this dealership have been good, they are all helpful and friendly. My only regret is that I didn't come here sooner rather than dealing with the aggravation and unfriendly people I dealt with at the other dealership. More