Joe Rizza Ford Lincoln - Service Center

Fast service and effeicent The entire staff was quick and friendly, the work was done right by the service department, very clean and organized dealership, Thank you again Bruno The entire staff was quick and friendly, the work was done right by the service department, very clean and organized dealership, Thank you again Bruno for everything More

Greeted with a smile I was informed of wait time - coffee available. Car washed afterwards. Everyone friendly.Nice bathroom. Employees asked if I was taken care of while w I was informed of wait time - coffee available. Car washed afterwards. Everyone friendly.Nice bathroom. Employees asked if I was taken care of while waiting. More

Excellent My service writer is the best you have laruan always on time always in clean condition and take care as if it was there own!!!! My service writer is the best you have laruan always on time always in clean condition and take care as if it was there own!!!! More

MKC Service Super Friendly people. Always making sure that you're satisfied. Awesome Dealership. Excellent Staff. Compliments to Joe Rizza. He is known fo Super Friendly people. Always making sure that you're satisfied. Awesome Dealership. Excellent Staff. Compliments to Joe Rizza. He is known for operating a top notch dealership More

Not happy w Rizza service. Las vegas ford was prompt very professional. Everytime I come from Rizza eg. Passenger seat was wet cuz they rinsed car w window down. 2nd time for se Las vegas ford was prompt very professional. Everytime I come from Rizza eg. Passenger seat was wet cuz they rinsed car w window down. 2nd time for service ( brake job done 2x) in july 2018 grease was on driver door inside /out. Sensor light still on for tires. I am told now we need tires. More

Top Notch service Excellent customer service! Alphonso was so polite and friendly. He kept me informed on the process of the Lincoln pick up and delivery. I was kep Excellent customer service! Alphonso was so polite and friendly. He kept me informed on the process of the Lincoln pick up and delivery. I was kept informed via text on the status of my vehicle. LOVE Rizza Lincoln! More

Happy with everything Everyone at the Dealership treated us with the utmost respect and professionalism. We couldn't be happier with the service or the people we had the pl Everyone at the Dealership treated us with the utmost respect and professionalism. We couldn't be happier with the service or the people we had the pleasure of dealing with. I would recommend this Dealership and its Service Department to anyone and everyone. Thank you goes out to everyone at Joe Rizza Ford and Lincoln of Orland Park. More

Outstanding I’ve had many different cars but I’ve never been happier than I am today with the service and quality I have from Lincoln Mercury. The follow up y I’ve had many different cars but I’ve never been happier than I am today with the service and quality I have from Lincoln Mercury. The follow up you receive on the status of the service being done on your car is amazing. My car was delivered to me timely and I used a car from them that was provided to me at work. So happy with my choice. More

Minor problem quick resolution. Mr. Mohammed was very helpful in explaining what was needed to correct my problem and in arranging for a free loaner car. He also called after the wor Mr. Mohammed was very helpful in explaining what was needed to correct my problem and in arranging for a free loaner car. He also called after the work was completed and arranged to have my car returned to my home. More

Schedule Oil Change The Driver that drop off my loaner vehicle was very professional, kind and neat. I enjoy the 2018 MKZ Lincoln and truly considering about upgrade. The Driver that drop off my loaner vehicle was very professional, kind and neat. I enjoy the 2018 MKZ Lincoln and truly considering about upgrade. More