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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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October 04, 2018

Oil Change I have my daughter getting married in 2 weeks and work full time. My car indicated I needed an oil change. On the same day my iPhone stopped working. More

by KGARTELMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Vince Ventrella, Eric Montanez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Joe Rizza Ford of Orland Park again! Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Repeat Customer My experience was a pleasant one. I was given a ride home and was texted when my car was ready. The last visit was a recall so it was at no charge. More

by RKBLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed, Eduardo Rodriguez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Recall and regular maintenance I was able to drop my truck off at 7am, get a ride home from the dealership and it was done in the afternoon. I thought it would take longer to compl More

by BILLBON911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 04, 2018

Great service Ed took care of our employee discount and rebate for tires great service very pleased called me when my care was ready and washed it Thank you More

by SWKS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 10, 2018 -

Joe Rizza Ford Lincoln responded

Hi SWKS0! Thank you for this great review! Ed is truly an exceptional employee and we appreciate him for giving you a great experience.! Sincerely, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Excellent! Ike was my service professional and provided excellent, friendly customer service. He advised me on services needed for my vehicle with reasonable pri More

by Steph-Win
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 03, 2018

Oil Change No appointment for an oil change on my 2015 Mustang. Almost immediate write up and finished time of less than an hour..Quick friendly service. ! More

by BB34WJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Drive . Nice friendly guy., Eduardo Rodriguez
Oct 04, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Flawless We are regulars at Rizza. Always great service and the job done right! That’s why I have been a patron for nearly 40 years! More

by Ilotlcmn29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

We sincerely appreciate your great review about our dealership! Glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. Thank you for your loyalty to us here and we look forward to your continued business! Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Outstanding! Great service for my first time. Took advantage of service rewards. I am very happy with the services provided and my car was cleaned too. More

by ELISABETH.CORONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Fine but Door panel on my driver said backseat was not put on. I was in a hurry to pick up my son and I almost late to pick him up waiting to get it put pack o More

by GRUBI4287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

October 01, 2018

Quality Dealer Service Center Fast, Friendly & Efficient Service Center. If you're looking to use a dealership to service your car, you should not hesitate to bring it in to Rizza More

by FordFuze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Eric Montanez
Oct 02, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Joe Rizza Ford of Orland Park satisfied. Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

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