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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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October 12, 2018

Continental Service Visit Used the drop off and pick up service on my Lincoln for the first time. It was great and very convenient. I will use this service from now on. My tim More

by E949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley, Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words and we look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Efficient Always a good experience when bringing car in for regular maintence. Never have had any issues with Rizza Service Dept so far. Good communication wh More

by JK1247MESA
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

The works I had an appointment at 11:30 AM for an oil change. I decided to get the works when I arrived with tire rotation, brake check, etc. Lauren originally More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the honest feedback, Colleen! We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Routine maintenence 10,000 miles Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the n More

by RDEGARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can do for you please don’t hesitate to reach out. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

60,000 mile maintenance f- The best dealership and service center I've ever dealt within days I've dealt with many. In particular I want to single out Eduardo for exceptional cu More

by WEINREBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback, WEINREBE. Eduardo is a fantastic employee and we're thankful for everything he brings to our team. If you need anything else for your vehicle, please let us know. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Didn’t have to long of a wait and service adviser was very i I’ve all ways been happy with Joe RizzaFord. I bought two cars from them and always felt comfortable with the sales dept and service dept. I would rec More

by MVALENTINE21974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you! We appreciate you taking the time to tell us that you are a happy customer. Always feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Warranty work. Replaced defective part in a timely manner. Provided me a ride home and picked me back up when it was done. Everything went as planned. More

by sasa.rado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

October 11, 2018

Oil change My oil was changed and tires were rotated as expected in a timely manner . the staff was friendly as usual and they washed my car. More

by sasa.rado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We are thrilled to hear that you enjoyed your service experience. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Best, Rawan Altaher - raltaher@rizzacars.com

October 10, 2018

Lincoln Service is the best Scott, always takes care of my three Lincolns. Love the fact they come and pick them up and leave me a loaner and the free wash is also great. More

by RRAVELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Scott could provide great service to you and your Lincolns. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 09, 2018

Problem not fixed I am in the midst of trying to get my satellite radio to work.and am not getting much help for my rep. The salesman has been trying to help me howeve More

by azmuda2
Customer Service
Recommend Dealer
No
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Our team has received this review and it’s been acknowledged.

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