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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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October 18, 2018

I won't go anywhere else to service my 2008 Fusion My service adviser, Lauren,is the best!! David Claster and the rest of his crew keeps me coming back for all my service needs. I don't think my car wi More

by JLP734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

thomas dworak this dealership seems to be the best I've ever dealt with. the employees care about you and your safety and your satisfaction with their service. when More

by FISHING613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Very efficient and professional - great communication. From the time of the emergency transmission issue to diagnosis and resolution we were kept totally informed by well trained professional staff. These More

by Jaketo62
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your awesome review! We take pride in customer service and we always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Recall Service was great and completed before quoted time. It was recall on steering wheel bolt. Also ordered owners manual from parts department was very he More

by Charles mccall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you very much for writing us a review, Charles. Always feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Service work. Very punctual service, Scott explains everything, prices are reasonable. Always accommodates my schedule. I Like to follow the factory guidelines for More

by LESKORYCZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review. Let us know if we can help with anything else. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Awesome service department I had a nail in my tire and after finding out I needed a new tire Lauren understood I needed a loaner for a few hours while it was being fixed. She we More

by CAROLS313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for such an awesome review, Carol! I will share this with Lauren as she will be happy to hear it. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Excellent Service Took my 2010 explorer in for service due to a heating problem and I must say the problem was solved and fixed perfectly right away. More

by KENNYBOY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Kenny. We are glad that we could get your Explorer fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

These guys are awesome! I drove from crown point Indiana to have these guys put tires on my Jeep bc I heard good things about them. I was not disappointed, I’ll drive here More

by Pbell75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Viceli
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this nice review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Well organized and feiendly I was there for service and the service guy was named ike, he was so nice, very experienced, very knowledgable and went out of his way for me. He kept More

by DV8992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 13, 2018

Good people, good service Everything that was asked was done. And at a fair price. The only complaint, would be, being notified that the vehicle is ready for pickup. More

by LWESTON73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the kind and honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best, Rawan Altaher - raltaher@rizzacars.com

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