Joe Rizza Ford Lincoln - Service Center

Great Service Department Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks Best body shop in the area. Bobby knows how to manage the body shop. Edward is the go to guy in the service department. Thanks More

Unprofessional Seemed friendly when pulling up but after he asked where I got my vehicle he went in to saying how it could be an aftermarket part since he has never Seemed friendly when pulling up but after he asked where I got my vehicle he went in to saying how it could be an aftermarket part since he has never seen a F150 headlight accrue moisture. It almost felt like he was against me rather than be there to help me. More

Great job service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. service dept. was great quick and and very professional. Lauren was very good at what she does have been going to her for many years. More

The Service Department is Great The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed The service department quickly addresses my automotive needs. Ability to obtain an appointment and the efficiency and expertise of the repairs needed is greatly appreciated. More

Looking to go back to Genuine Ford Parts. Looking to go back to Genuine Ford Parts, where else to go but Ford, had problems with after market parts. Everyone is Great at Rizza. Looking to go back to Genuine Ford Parts, where else to go but Ford, had problems with after market parts. Everyone is Great at Rizza. More

Prompt service. Friendly staff. Kept informed of status. Good service experience. One "complaint" is that the only restroom for those waiting for their vehicle service is completely on the other side of the Good service experience. One "complaint" is that the only restroom for those waiting for their vehicle service is completely on the other side of the building. More

Great Service Flexible Scheduling Nice People Scott Sciaky is always spot on when taking care of our 2016 MKX. We like the dealership, the service department and drive from Northwest Indiana becau Scott Sciaky is always spot on when taking care of our 2016 MKX. We like the dealership, the service department and drive from Northwest Indiana because we prefer Rizza. Even with a last minute scheduling adjustment by 3 hours, we were taken care of. Encountered Bruno Bon and had a pleasant conversation in the showroom. Through our conversation we both learned we went to same High school, a couple years apart, small world! Makes you feel at home another plus reason our next vehicle will be from Rizza. More

Quick and efficient I am usually a very annoying customer. I come in early and want to get out early. I do not like delays. I do not tolerate the slightest problem. So w I am usually a very annoying customer. I come in early and want to get out early. I do not like delays. I do not tolerate the slightest problem. So when I got my new tires, I expected something would go wrong. Nothing did. I was out earlier than I expected and the work cost less than expected. More

Tony Stauber Rules! This review pertains to service received on Thursday, October 18, 2018, when I was introduced to Tony Stauber. Within minutes of meeting Tony, I knew This review pertains to service received on Thursday, October 18, 2018, when I was introduced to Tony Stauber. Within minutes of meeting Tony, I knew I was finally in the best of hands. Tony is not only an incredibly talented technician; but, he is also a personable, caring and dedicated employee. He took my car for a ride and immediately diagnosed the issue by listening and driving. He masters people skills and not only empathized with my concerns but he expeditiously repaired the problem with the utmost of expertise. He values his customers and his service is in direct correlation to his commitment, he is the shining star of the service department! More

Friendly and efficient Eric was wonderful from introduction to completion. Thank you. The service was quick and efficient and the communication was excellent. I would abso Eric was wonderful from introduction to completion. Thank you. The service was quick and efficient and the communication was excellent. I would absolutely recommend your service area again More