Joe Rizza Ford Lincoln - Service Center

Bumper & muffler repair Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. More

Quick and friendly service. I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will come to us to bring my ford here. More

Heartbroken Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunct Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunction ($1230). Supposedly fixed returned home. 1 1/2 weeks later, battery light on again. Took car for Service had to replace the same wires. Over $1600, battery light still on!!!!! More

Great courteous service. Timely & professional. Thank you. Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 F Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 Ford Focus & the dealership's service department. More

David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this transaction was conducted via phone. His professionalism made this experience smooth and painless. I was hesistant of doing business with a dealer due to dealership taboo. David gave me a new perspective and definitely be a return customer. Friends, family, and whoever reads this Ask for David!!! Two thumbs up!! More

Quick and friendly service I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and inf I called early Saturday morning because my car was inoperable. Lauren went over what she could to do help and with in minutes she took my name and infor for service. She followed up next business day with car repaired and ready to go. More

Customer Focused Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They complete Brought car in for repair covered under warranty, when they determined it would take longer than estimated Scott offered a ride or car. They completed the work, cleaned the car by end of day. Scott is the best, keeps you informed and truly cares about his customers. More

Good Service All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the All the people who helped me were very nice. I figured I would be there for an hour, for a oil change and tire rotation. I was there pretty much the whole hour but that was fine. The only part that took long was weighting for your car. More

Dave Red Escape Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for Excellent communication and good approach. Pleased with options and step by step planning. Always satisfied with Rizza and Lauren Thanks again for a smooth repair More

Best Service! I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my c I am beyond satisfied with Joe Rizza Ford of Orland Park. I cannot rave enough about the level of professionalism and help I get every time I get my car serviced! Gary Precin and his team are the best! More