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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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October 27, 2018

Good service on car I scheduled an appointment for The Works oil change very early. It was a bit lengthy in the wait time to receive car back. I missed the donuts they us More

by COCHRAN935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Oct 30, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We are glad we were able to provide you an overall positive experience. Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 27, 2018

Great Lincoln Service!! From the time we arived to the time we picked up our MKX best of service!! Our Enterprise rental MKX ( and I know that this is not In Rizza Lincoln!) More

by Our Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 30, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for your review! We appreciate Eduardo as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Bad experience A guy named Edwardo would not service me because I wouldn’t allow a part for my seat to be installed. VERY nasty. He didn’t check me in BUT he called More

by Joey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Our team has received this review and it’s been acknowledged.

October 26, 2018

Change oil and transmission flush It was a great experience. They did the job quick and correctly. Will be bringing back for any maintenance or major jobs my vehicle will need in the f More

by Titoburrito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Great I would highly recommend this dealership. Joe rizza is a great place to buy and service your vehicle. I highly recommend this dealership. I will always be a Joe rizza customer More

by EGRONOWSKI1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

Service They made it very easy for me to pick their service department. Say very clearly dealing with Gary is the best experience in buying cars More

by PRETTYPIXIE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Mike Precin, Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 26, 2018

The service staff were attentive and explained everything to Everyone was attentive. The service staff met with me and checked my car thorough and listened to my concerns He called me promptly and was there wh More

by JAZZALINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 30, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

Service Very professional and active listening to what my issues and concerns were. They took time to listen and provide me with what their process would be a More

by SMAXELROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

The “ Works “ When my service was done, Eric accompany me to my vehicle. He showed me the condensation in the rear light bar of the vehicle. He noticed it before I More

by randallveugeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a, Eric Montanez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

October 25, 2018

They are the best and do an excellent job Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza More

by KKROESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review, KKROESE! We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

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