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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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November 06, 2018

Great service Ike and Lauren always take care of me and family when we come in. Will be bringing my vehicle and families vehicle in for service all the time. Great More

by JRunia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche, Ike Mohammed
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your feedback. We are delighted to hear that Ike and Lauren always take care of you and your family each time you come in. We will continue the great service you have been used to for years. Best, Rawan Altaher - raltaher@rizzacars.com

November 05, 2018

New tires Everyone went above and beyond to make sure my service was done in a timely manner. They made sure to let me know what upcoming service will be needed More

by KASWI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez
Nov 06, 2018 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 02, 2018

Satisfied Always professional and courteous. Trust service and recommendations. Great place to take you vehicle for maintenance. The car wash is always an extr More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Nov 06, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Brian. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

The service advisor was not helpful I had my car serviced quite a few times it was great with service advisor Scott. Unfortunately Eric was not helpful. He misplaced my keys and I ask tw More

by C.R.WILCHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

This review has been received and acknowledged.

November 01, 2018

Maintenance The service rep was helpful and customer focused. I waited on site and the oil change and tire rotation work was completed in about one hour. More

by russkurasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing customer-focused service. Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Best service and price I could not be happier with the entire process from start to finish. I will be bringing all my vehicles back to Rizza ford More

by Bdiddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Bdiddy, thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Customer focused As much as we hate to have something go wrong with our cars, it was great to know my time mattered to Joe Rizza Ford. I was able to get back to work q More

by FJK3169
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, FJK3169! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Great place I made a switch years ago from Westfield to joe rizza, I’m so glad I did, every time I go in for service I never have any problems , staff Are all gre More

by RICHARD.MATTSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou vaselli , Ike Mohammed
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Hi Richard and thank you! We can't tell you how much we appreciate your customer loyalty! Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Professional staff and great service. I always receive professional service and friendly staff. The ease of scheduling is appreciated. Eduardo and Trino are always friendly and courte More

by pammey17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trino Rodriguez , Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

pammey17, thank you so much for taking the time to share your kind words about your experience with Eduardo & Trino! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Rawan Altaher - raltaher@rizzacars.com

November 01, 2018

Excellent Scott goes out of his way to please as always. The mechanic also was very helpfull.And thanks to Mell. Excellent pepole always willing to lesson and h More

by TOPCATTEAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Joe Rizza Ford Lincoln responded

It's delightful to know that Scott provided you with a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

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