Back

Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

not yet
rated
1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

Sort by
November 12, 2018

service they always do an excellent job. very quickly also. excellent follow up. clean facility. easy check in. easy check out. parts department has good hour More

by JPICHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Nov 13, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

November 12, 2018

Consistent and follow through with warranty work Service strives to follow through with warranty work and keep you updated on status of your vehicle, Definetely a consistent group and try to do as mu More

by TREPHINATION1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Nov 13, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 12, 2018

Excellent Service Always have a great visit. Everyone is friendly.Happy with service received.the wait for service on my vehicle was done in a timely matter. More

by JJVV4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche
Nov 13, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

November 10, 2018

I feel that I was misled and I had to pay for it! I initially took my escape for a recall and they put a band aid on it to fix it. After a couple of weeks it FAILED so bad that they had my car for 2 w More

by gramirez1230
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Nov 28, 2018 -

Joe Rizza Ford Lincoln responded

Our team has received this review and it’s been acknowledged.

November 08, 2018

Courtesy driver ... Daniel courtesy driver me home from the dealership was a very nice. Also I like efficient the service is with text messaging and email. Service is More

by DANIELBEDNARZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel courtesy driver
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Joe Rizza Ford of Orland Park. If there is anything more that we can do, please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Maintenance done well I have been with Joe Rizza through four vehicles. Their service department has been my go to for everything from oil changes to battery purchases. T More

by CARMELGRAD65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Lauren Kutsche, Ike Mohammed
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our excellent service has earned your continued patronage. Please feel free to stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

November 08, 2018

Service performed well. Rizza’s Service department has always been very helpful and respectful when I have my vehicle in for service. From the time you enter the service bay More

by BHANS8067
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Stephan - Mechanic, Lauren Kutsche, Eduardo Rodriguez
Nov 09, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Fast & friendly Lauren, the service advisor is friendly. Anytime I called for questions regarding my car being serviced,she answered them or found the answers. I have More

by MAG1074
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

You have been doing business with Lauren and Joe Rizza Ford of Orland Park for years and your review about us is truly appreciated. Take care and happy trails. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Great service I always have my car serviced here. You get what you pay for. Others may be cheaper but they always fix only what is needed. More

by SKAGMO57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this amazing review. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

November 07, 2018

Great Service Everyone who works there are very courteous and professional. My car was serviced in a timely manner. Bobby was very helpful with a quote for and acci More

by TMP357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Nov 08, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bobby was very helpful during your visit and that our team was very courteous and professional. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

...
140
...