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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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February 05, 2021

Best service department for all your car care needs! Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. More

by daukstik
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

Everything was great, from Scott saying someone would be with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. T More

by P.DAILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Feb 08, 2021 -

Joe Rizza Ford Lincoln responded

We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 02, 2021

The body shop was prompt and responsive to every detail in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the be More

by pkitchin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Feb 05, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 02, 2021

The work was of high quality work and very customer focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. More

by MMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Feb 05, 2021 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2021

Jesse Ramirez is a great service manager. Also, I was provided with a ride home and back to Ford. I feel confident that my car is well cared for. More

by cmohler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 29, 2021

I went there to simply get a key made and program for my car. Professional, friendly and courteous. Felt like I was buying a new car. More

by jkermitn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Alan Huff is Professional and provides customer service excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. More

by Angmerc64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Huff
Feb 02, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Tom was an excellent rep for Joe Rizza. He was very professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. More

by DENNYPATSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 02, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Jesse in the service department was wonderful. He took care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. More

by H22ALDRIGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 01, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Again I had great cooperation with this dealer in working on my car and will recommend them to any one I know who’s looking for a car More

by BRADFORD1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Feb 01, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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