Joe Rizza Ford Lincoln - Service Center

patience the truck had a soft ware problem from the factory since the truck was just new. it took a little while but the technician did a good job fixing th the truck had a soft ware problem from the factory since the truck was just new. it took a little while but the technician did a good job fixing thr problem More

they assume if your there than you dont understand cars told me some xx and couldnt look me in the eyes. asked for the specific codes and was told sorry we dont have them.ill try a closer dealer next time. told me some xx and couldnt look me in the eyes. asked for the specific codes and was told sorry we dont have them.ill try a closer dealer next time. More

Great Dependable Service Department Took the time to solve a crazy intermittent problem. The hardest of problems to find. Thanks guys! We keep coming back here with our old Mercury bec Took the time to solve a crazy intermittent problem. The hardest of problems to find. Thanks guys! We keep coming back here with our old Mercury because you keep it running! More

Professional Service was done in a timely manner even though it was the Fri. before Thanksgiving, the busiest travel time of the year. Eduardo Rodriguez, the servi Service was done in a timely manner even though it was the Fri. before Thanksgiving, the busiest travel time of the year. Eduardo Rodriguez, the service advisor is professional in every way and cheerful to boot! He is much, much better than some others I have encountered. More

Outstanding service everyone is personal nice I all the people that work in service have been on time and done a great job on my car. I really do appreciate great service Rizza Lincoln has except I all the people that work in service have been on time and done a great job on my car. I really do appreciate great service Rizza Lincoln has exceptional service . They come to my house pick up my car leave me with another MKX and even wash my car upon return. I would truly recommend this company. More

Unexpected Ike was a great customer service rep but the loaner car situation was bad. For one, I was supposed to go to work that day but I ended up not going. Ike was a great customer service rep but the loaner car situation was bad. For one, I was supposed to go to work that day but I ended up not going. I got to Joe Rizza at 7:30 but ended up getting out of there with a loaner at 9:00. Secondly, the rental place charges a hold fee and insurance to the customer. That wasn’t explained ifrom the start. I was disappointed in the loaner car situation. More

Lincoln service Orland park I always receive great service from this dealership Scott is my service advisor and he is always excellent thank you i appreciate it Clarence I always receive great service from this dealership Scott is my service advisor and he is always excellent thank you i appreciate it Clarence McDonald jr More

Recall Service My truck needed a recall performed. It was done within the time that was quoted without issue. I want to thank Brian Placky for his personal servoce My truck needed a recall performed. It was done within the time that was quoted without issue. I want to thank Brian Placky for his personal servoce. More

Very satisfied with service! My service process was very professional and customer-centered from the beginning. Scheduling was efficient, my car was picked up and delivered when p My service process was very professional and customer-centered from the beginning. Scheduling was efficient, my car was picked up and delivered when promised, and the service was completed in a satisfactory manner. Everyone was personable, knowledgeable and professional. I highly recommend this dealership and will patronize them again in the future. More

Service review I receive EXCELLENT service from the Service Manager Scott Scistky to the most talented SUPERB mechanic, Mark Stephens!!! Brilliant mechanic!! Scott I receive EXCELLENT service from the Service Manager Scott Scistky to the most talented SUPERB mechanic, Mark Stephens!!! Brilliant mechanic!! Scott has an excellent report,and your entire dealership is OUtstanding!!! More