Joe Rizza Ford Lincoln - Service Center

Always a breeze Fast, friendly and easy. Good coffee and waiting area as well. It was a pleasure and I will be back for the next visit. Thanks Fast, friendly and easy. Good coffee and waiting area as well. It was a pleasure and I will be back for the next visit. Thanks More

Very long wait for an oil change waited for an 1.5hr for a oil change with an appointment way way too long need to find a way to shorten the wait plus start washing cars again who wan waited for an 1.5hr for a oil change with an appointment way way too long need to find a way to shorten the wait plus start washing cars again who wants to drive to a delta sonic. More

Service Eduardo was great. He was very knowledgeable and did not mind explaining everything that needed to be done. He had to order a new computer for my Eduardo was great. He was very knowledgeable and did not mind explaining everything that needed to be done. He had to order a new computer for my Ford Edge and called me as soon as it was available. He was able to get me in very quickly and even arranged to give me a ride so I could pick up my car. More

Efficient/Curteous Eduardo was able to accommodate me on short notice for a new set of tires. Very efficient service center. Eduardo was courteous knowledgeable and in Eduardo was able to accommodate me on short notice for a new set of tires. Very efficient service center. Eduardo was courteous knowledgeable and informative. More

It was enjoyable. I had a great visit. Everyone was very helpful and the work was completed quickly and efficiently. Everyone I talked to was very helpful and friendly. I had a great visit. Everyone was very helpful and the work was completed quickly and efficiently. Everyone I talked to was very helpful and friendly. More

Engine light coming on It took awhile 2 fix but got it done There was a problem with the engine light. Every thing working well now the job was done good the last time It took awhile 2 fix but got it done There was a problem with the engine light. Every thing working well now the job was done good the last time. More

Scott ans Miles are a credit to the rizza team. Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care o Scott went above and beyond to accommodate me and inform me of the status as it went along in service. Miles, as always, made sure I was taken care of start to finish. More

Great Experience I have been going to Rizza for years, they are always helpful with great communication and quick turnaround. The service personal are friendly and ke I have been going to Rizza for years, they are always helpful with great communication and quick turnaround. The service personal are friendly and kept me clearly informed More

Was not told of problems that might occur after service I had a battery replaced (4 times in 10 years) in my 2008 Ford Edge. As I found out later, proper precautions were not taken to insure computer modul I had a battery replaced (4 times in 10 years) in my 2008 Ford Edge. As I found out later, proper precautions were not taken to insure computer modules in car would have been protected. Immediately upon driving from dealer I was experiencing transmission shifting issues. I call service manager and he told me then, that the transmission will probably have to "learn" after battery replacement. There are steps, via special computer testing, that could have avoided this problem, which I had learned from Ford Motor Co. More

Poor customer service the worst person to talk to is Jose Mu Jose Munoz promised to get a couple things fixed on my car I bought from them in short he lied kept saying he would call me back saying he will talk t Jose Munoz promised to get a couple things fixed on my car I bought from them in short he lied kept saying he would call me back saying he will talk to Lauren to make good on the promises but never did he is a liar. Once he gets you to sign he doesn't care anymore so tread carefully. I put the rest of the post on Facebook. Lauren on the other hand assumed everything right away and had a snobby tone to her voice like she was upset I had to bring my car in like I said if you want more details I put it on Joe rizza Facebook page in all I wouldn't go there I would go to Rob Baker Ford instead. More