Joe Rizza Ford Lincoln - Service Center

Why no car wash?? I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They ne I still don’t understand why they can’t wash your vehicle after service? And why paperwork is not gone over with me when service is completed. They never seem to have enough help working here. I always have to wait 5-10 minutes just to speak with someone even when I have an appointment. I like to have an overview explained to me upon completion and I never get that, I have to ask for it. I always have to search the lot for my car afterwards too. More

Excellent , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picke , stayed in communication with me throughout the service process.Prompt phone call when the vehicle was ready. Vehicle was clean and ready when picked up. More

Service was fast and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up and pleasant , they even pulled in my truck inside so I did not have to go out in the weather to pick it up More

Decent Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! Eric was a great help and very efficient he was helpful and informative and made sure all our concerns were handle in a quick matter! More

Oil change / inspection Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins i Lauren was and always is great to work with. Very efficient and courteous , you could use some better choices on coffee and maybe some small muffins in the waiting area. More

New tires for Escape The tires were perfect for the car and they were put on in timely fashion. The price match made me feel confident that I got the best deal. The tires were perfect for the car and they were put on in timely fashion. The price match made me feel confident that I got the best deal. More

Very fast and professional service. I taken care of very quickly. My car was serviced and returned to me with all of the requested work performed. I will return for my future service n I taken care of very quickly. My car was serviced and returned to me with all of the requested work performed. I will return for my future service needs. More

Sync for phone and sound I wish I could get it to be in English and not French when doing things through Sync. It makes it very difficult to use. I wish I could get it to be in English and not French when doing things through Sync. It makes it very difficult to use. More

Service was fast and friendly and I’ve never had any issues with buying any of the 8 cars I’ve bought from rizza ford or lee Richardson was fast and friendly and I’ve never had any issues with buying any of the 8 cars I’ve bought from rizza ford or lee Richardson More

Recall and service Eduardo was very nice and professional. He was very knowledgeable about the tires I purchased . He kept me updated on the repairs that needed done. Eduardo was very nice and professional. He was very knowledgeable about the tires I purchased . He kept me updated on the repairs that needed done. I’m very satisfied with the service I experienced at Joe Rizzo Orland Park . More