Joe Rizza Ford Lincoln - Service Center

Oil change Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending Dave claster and Lauren are fantastic as well as service. I dealt with Eduardo and was disappointed. No customer service skills rude and condescending. Had to speak with someone else to get what I needed done. Deal with anyone else but him. More

Multiple problems solved I brought my van in not knowing what was causing a problem with starting and a noise being g made. They performed a diagnostic test on the van and so I brought my van in not knowing what was causing a problem with starting and a noise being g made. They performed a diagnostic test on the van and solved the problem also found a few other items before they would cause a problem More

oil change good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems good that they were able to take me on short notice dtook my car in asap and took about an hour and half, no problems More

Just what you expect for customer service Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication whil Service personnel were polite, pleasant, and personal My service request was addressed professionally when I dropped the car off. Communication while waiting for service was good. My car was clean I side when I picked it up, no dirty fingerprints or trash inside. More

60000 maintainan email check The service department is beyond marvelous. Prompt service and excellent feedback are given to each customer. I needed tires and the added time was ve The service department is beyond marvelous. Prompt service and excellent feedback are given to each customer. I needed tires and the added time was very efficient. The price was reasonable. More

Courteous, prompt & professional Went in for the 6mth/5k service on my Explorer. As usual, I was treated in a courteous and professional manner. The service was completed promptly and Went in for the 6mth/5k service on my Explorer. As usual, I was treated in a courteous and professional manner. The service was completed promptly and to my complete satisfaction! More

Great experience My Ford Explorer was fixed in a timely manner and everyone I encounter at the car dealership was helpful and friendly. Overall good experience, I ha My Ford Explorer was fixed in a timely manner and everyone I encounter at the car dealership was helpful and friendly. Overall good experience, I had never previously been to dealer. More

Service Rep My service rep (Ike) is a very rude and verbally violent person once things do not go his way. The service department bares watching from an outsid My service rep (Ike) is a very rude and verbally violent person once things do not go his way. The service department bares watching from an outside qualiry control company. I must admit that the service manager was all about customer service. I do not remember his name. I'll never go back. More

fast, friendly, fair, good work. Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and Fast and friendly service. Always willing to listen and help. The facility is always clean and welcoming. I have been going there for five years and never had a problem. More

Joe rizza ford is the best Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. Joe Rizza ford is the best. We always receive great and timely service that is done correctly for a reasonable price. Thank you Joe rizza ford. More