Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Joe Rizza Ford Lincoln - Service Center
Orland Park, IL
1,634 Reviews
1,634 Reviews of Joe Rizza Ford Lincoln - Service Center
Sort by
December 19, 2018
One of the best places around for service. I have been going to Rizza Ford for over 40 years, this is the only Ford Dealership that I will do business with they are the BEST around...………. I have been going to Rizza Ford for over 40 years, this is the only Ford Dealership that I will do business with they are the BEST around...………. More
by SARGE240
Verified Customer
December 18, 2018
Dependable Ike was my service advisor, he did a fine job getting me in and out. Work was done in a timely fashion and reasonably priced. Ike was my service advisor, he did a fine job getting me in and out. Work was done in a timely fashion and reasonably priced. More
by DWKOUBA
Employees Worked With
Lauren Kutsche, Ike Mohammed, Eric Montanez
December 18, 2018
Great service and very quick! I got in and out in an hour with having a jeep Rim put on my car and 7500 mile maintenance. The customer service person was great at understanding my I got in and out in an hour with having a jeep Rim put on my car and 7500 mile maintenance. The customer service person was great at understanding my issues. Service has always been good at this location! More
by CINDILUMAC
Employees Worked With
Rudy in the Parts Department was very accommodating!, Lauren Kutsche
December 18, 2018
Staf is friendly and very accommodating. Joe Rizza in Orland has the best staff and service. They make every effort to accommodate my schedule and keep me updated on the servicing of my vehic Joe Rizza in Orland has the best staff and service. They make every effort to accommodate my schedule and keep me updated on the servicing of my vehicle. More
by Trina
Employees Worked With
December 18, 2018
Exceptional staff Rizza Ford / Lincoln has a knowledgeable and courteous staff. They put the customer first. They are very knowledgeable of all the Ford motor company p Rizza Ford / Lincoln has a knowledgeable and courteous staff. They put the customer first. They are very knowledgeable of all the Ford motor company products. More
by JICORE
Employees Worked With
Other Employees :
Miles Misek, Lauren Kutsche, Vince Ventrella, Ike Mohammed, Eric Montanez
December 18, 2018
Very good service on my 2012 Ford Focus hatchback. Quick appt for service recall on it. Problem corrected same day. I am very satisfied with it on my 2012 Ford Focus hatchback. Quick appt for service recall on it. Problem corrected same day. I am very satisfied with it More
by MARY.PFEFFER
Employees Worked With
Eric Montanez
December 18, 2018
Good experience, fair price. Only happier if quicker. Went in for a standard oil change. Never been here before. Was pretty well attended to. Had a complementary caffeinated beverage. All seems fine w Went in for a standard oil change. Never been here before. Was pretty well attended to. Had a complementary caffeinated beverage. All seems fine with the vehicle. Got a complementary wash too. Took lo gr than I had expected though there was a burst of customers that came in about the time I got there so i guess to be expected. Did find out they will match competitors prices on tires. More
by John M
Employees Worked With
December 17, 2018
Routine service The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. More
by MARLS95
Employees Worked With
Other Employees :
Mark stephens, Bobby Driggers, Lauren Kutsche
December 17, 2018
Quality Workmanship Brought my 2017 Lincoln MKX in for repairs after hitting a deer (or I should say, the deer hit me). The damage was over $10,000 and I was concerned t Brought my 2017 Lincoln MKX in for repairs after hitting a deer (or I should say, the deer hit me). The damage was over $10,000 and I was concerned that the new fender, front facia and door paint would match the rest of the vehicle. Rizza did an outstanding job and if you didn't know the car had been hit, you would never know it. Glad I pushed the insurance company to allow me to take it to the Lincoln dealer and not the local body shop that they tried to steer me toward. Thanks also to the body shop manager, Bob, for working with the insurance adjuster to meet their requirements on cost of the parts. Bob made sure I received OEM parts on my Lincoln and not some aftermarket pieces. Thanks Bob, I really appreciate it. Rich Neubauer More
by neuric01
Employees Worked With
Bob, the Body Shop Manager
December 17, 2018
New key made and programmed Had to get another key made. Was in and out in about an hour. Was a bit disappointed to get charged for hazardous waste disposal when I only had a key Had to get another key made. Was in and out in about an hour. Was a bit disappointed to get charged for hazardous waste disposal when I only had a key made though. Programmed keys cost enough as it is and then to pay for hazardous waste...from making a key ? More
by Mikeh
Employees Worked With
