Joe Rizza Ford Lincoln - Service Center

2 hour oil change Service was ok - it was a busy day but 2 hours is an awful long time for a simple oil change, especially since when I looked at the '## point inspecti Service was ok - it was a busy day but 2 hours is an awful long time for a simple oil change, especially since when I looked at the '## point inspection" sheet, only a couple things were marked. More

Oil change This visit was done 12/31/18. I was very happy w the service done on my 2016 Transitwagon. The car was returned clean and all my concerns were handled This visit was done 12/31/18. I was very happy w the service done on my 2016 Transitwagon. The car was returned clean and all my concerns were handled. The shop was in great form. Thank you Ford Rizza. More

Too long wait of 6 hours Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left th Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left the car unattended until after 4 hours when I complained. More

10000 mile service check Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and everything is always wet well More

excellent Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! More

Warranty work Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. More

air bag recall had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you More

Excellent Service Department I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop wh I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop while the work was being done. And my car looked great when I picked it up! More

Truck running hot after repair Dec.18th 2018 delivered my truck to dealership for repairs service department by name ERIC told me it was repaired. Saturday I paid for and picked u Dec.18th 2018 delivered my truck to dealership for repairs service department by name ERIC told me it was repaired. Saturday I paid for and picked up my vehicle stopped for gas got home truck over heated , bill was padded not happy. Mr. Williams More

oil change and inspection Friendly, honest and reasonable. I didn't have an appointment yet was treated as if I had one. They told how long it was going to take and they met Friendly, honest and reasonable. I didn't have an appointment yet was treated as if I had one. They told how long it was going to take and they met the deadline. Very thorough in their approach. The cost was less than one of the fast oil change places. If felt good to have an authorized dealer perform the service as I know it would be done correctly. More