Joe Rizza Ford Lincoln - Service Center

The service was fine They took care of the car and made the necessary repairs. The repaired the front brakes, changed transmission fluid and did the full service oil chang They took care of the car and made the necessary repairs. The repaired the front brakes, changed transmission fluid and did the full service oil change along with the filters More

Trustworthy and dependable I purchased my Edge from Rizza in 2008 and have never been disappointed in any way with the service I have received. I always feel that I am being tre I purchased my Edge from Rizza in 2008 and have never been disappointed in any way with the service I have received. I always feel that I am being treated fairly and I know that if I ever did have an issue it would be taken care of quickly, professionally and to my satisfaction. More

Rear ended collision damage repair I brought my six month old Ford Escape into Joe Rizza Ford body shop after I was rear ended by a teenage texter. Bobby Driggers’ team did an excelle I brought my six month old Ford Escape into Joe Rizza Ford body shop after I was rear ended by a teenage texter. Bobby Driggers’ team did an excellent repair job and it looks like new. Thank you so much Joe Rizzo Ford body shop. More

Fast service Got in and out under a hour and half without any issues also great waiting room comfortable with computer to use and great coffee from Starbucks machi Got in and out under a hour and half without any issues also great waiting room comfortable with computer to use and great coffee from Starbucks machine More

Excellent service in such a short time, I always have my car serviced here because they are professional, friendly, and don't try and sell you something you don't need. I would recommend th I always have my car serviced here because they are professional, friendly, and don't try and sell you something you don't need. I would recommend them to anyone. More

Passenger Air Bag Recall The crew: from Service reps to valet attendants is always very cordial and helpful. The service department is the best that I’ve dealt with. The all p The crew: from Service reps to valet attendants is always very cordial and helpful. The service department is the best that I’ve dealt with. The all point inspection is helpful in that it keeps one up to date with any problems,present and forthcoming. Ike Mohamad was great in conveying this information. More

They go the extra mile. Every effort was put into resolving my issue. The technician explained the repair as it was nothing typical. The effort put in to complete repairs was Every effort was put into resolving my issue. The technician explained the repair as it was nothing typical. The effort put in to complete repairs was far greater than what was covered by Ford. More

After 5 years the issue is still not resolved We purchased our 2013 C Max energy new from the dealership and it has been in more than a dozen times for the same issue related to the navigation and We purchased our 2013 C Max energy new from the dealership and it has been in more than a dozen times for the same issue related to the navigation and sync components not functioning and something draining the 12 V battery so the car has died and had to be towed on numerous occasions. When it gets to the shop because the battery was dead there is no record of the problem in the computer on the car. They still don't know what is causing the issue, after five years. More

wheres the refund check? fixed window and was supposed to put rain guards on didn't- still waiting for refund on them since Nov 27 2018 wheres the check? fixed window and was supposed to put rain guards on didn't- still waiting for refund on them since Nov 27 2018 wheres the check? More

Customer Service Tremendous customer service from the moment I walked in right up to driving home. In addition the mechanic, Mark Stephens is so thorough I wish I cou Tremendous customer service from the moment I walked in right up to driving home. In addition the mechanic, Mark Stephens is so thorough I wish I could start a company with him. More