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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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January 16, 2019

Very professional and freindly Awesome service freindly and professional they called when the part was in. I set up a aointment and the car was ready the next day. More

by Markmikenis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service is always encouraging and reassures us of our commitment to our customers. If you ever need anything in the future, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Service Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. More

by Noname
Recommend Dealer
No
Employees Worked With
Do not know.
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to share your recent experience at Joe Rizza Ford of Orland Park. We want each customer to be completely satisfied, and we would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Service Ike was very friendly and very knowledgeable about my car needs. Keep up the great work! Thank you for very good customer service! Have a good day! More

by RDGDSH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review. We're glad to hear that Ike was very friendly and knowledgeable about your car needs. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Never stopped until it’s right I brought my car in for some service on the wheels. After a repair was done and I still didn’t think the car was right the techs listened to me and ke More

by FordsRulw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Excellent Phenomenal service with Ford!!! I will continue to do business with Ford as long as I am up for a client because you all have a one customer service More

by Star
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you Star for the excellent review! We are glad to hear that you received phenomenal service with us. We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

complete satisfaction The technician with the aide of service manager Dave was able to diagnose an intermittent problem on my F150. The truck was ready when promised. I was More

by BOBFERK26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

January 15, 2019

Ike was very good I had no problem with this dealership. My problems involve the dealership I purchased the car from which was Tony rizza buick which sold me the car. More

by Silkyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving this feedback! We are glad that Ike was very good. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

January 14, 2019

Always get treated really well. Honest service staff I am always treated with respect when I come in. The service advisors are honest and tell you what they think should be done to my vehicle. More

by TimmyB2727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave such an awesome review. We are grateful for your customer loyalty and are glad to hear that you are always treated with respect when you come in. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

January 14, 2019

Quick and easy It was very easy to make a convenient appointment and the service was quick. The manager kept me updated and was able to accurately predict the wait More

by kmdials
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! We are happy to hear that the service was quick and that you were kept updated. Please come visit us if you need anything else. Best, Rawan Altaher - raltaher@rizzacars.com

January 14, 2019

Not Happy Brought car in and told and showed pictures of anti freeze leak and of clamps on hoses. It took 13 days to get car back. Everyone told me it was unde More

by Customer
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Jan 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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