Joe Rizza Ford Lincoln - Service Center

Good experience My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. My experience at the car dealership for service center was good. Took less than half a day for my work to be completed. Staff was great. More

Power steering Edwardo was fantastic in service. Highly recommend. The price however ($2,300) to get the power steering fixed was absolutely ridiculous. Ford has Edwardo was fantastic in service. Highly recommend. The price however ($2,300) to get the power steering fixed was absolutely ridiculous. Ford has a recall on power steering issues with this car and mine missed date by three weeks, yet it went out! Obviously a glitch here with ford manufacturing yet they stick it to the customer. Highly recommend the dealership, don’t recommend a Ford! More

Brought one of our 3 trucks in for service Brought truck in once again for check engine light, was there for for days and couldn’t figure it out so they cleared it and right after I picked the Brought truck in once again for check engine light, was there for for days and couldn’t figure it out so they cleared it and right after I picked the truck up the light came right back on very aggravating. Also when picking the truck up the porter who went to get my truck started it up and immediately put it in drive and drove off ,you can’t do that with a diesel, you see I already bought a whole computer for $2000 that’s what they said before why light was coming on now after all this they still can’t figure out the problem More

Accommodating My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for my oil change and tire rotation. More

Excellent experience Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! More

Happiness at last I have nothing but great accolades for how I've been treated since I bought this car I will be buying the 2020 Lincoln Aviator and I'll make sure I wo I have nothing but great accolades for how I've been treated since I bought this car I will be buying the 2020 Lincoln Aviator and I'll make sure I won't get it from anywhere but Joe Rizza Lincoln please keep up the good work More

Exceptional service Went in for new tires, replace rear brakes, replace wipers, and oil change. 1st time in my life I was told the truth and was spared the expense of b Went in for new tires, replace rear brakes, replace wipers, and oil change. 1st time in my life I was told the truth and was spared the expense of brakes when I truly didn't need them. Best Ford dealer around! More

Delivered as expected from experience Staff helpful and polite from reminder to have service to scheduling to service. Scheduler understanding and empathetic in scheduling needs and servi Staff helpful and polite from reminder to have service to scheduling to service. Scheduler understanding and empathetic in scheduling needs and service expart informative and helpful. THANK YOU; you have made me expect excellence More

Replace clutch and fuel tank recall They were able to get my car in and out in a timely manner. Had all the parts in stock so I didn't have to reschedule. They were able to get my car in and out in a timely manner. Had all the parts in stock so I didn't have to reschedule. More

2013 Ford Focus nighmare My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the def My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the defects, as they have extended the warranty on both problems. However, Joe Rizza's service team has handled all of my service appointments with caring and understanding. They have been a professional group of service writers and I am grateful for the exemplary service I have received. More