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Joe Rizza Ford Lincoln - Service Center

Orland Park, IL

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1,634 Reviews

1,634 Reviews of Joe Rizza Ford Lincoln - Service Center

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February 02, 2019

Service want a new car I would like to get a good price on a trade in upgrade please help love the drive I will by your brand please fine me a car More

by New car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 04, 2019 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

February 02, 2019

obscure issue with the lights... handled by rizza like pros First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard More

by Brendon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Feb 04, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review, Brendon1! I'm very happy to hear that Eduardo was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

January 30, 2019

Exceptional Customer Service Took car in because I heard a strange noise on the drivers side rear. Didn’t have an appointment, Eduardo from Service found a way to get me in. I sat More

by GBBOWERSJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 31, 2019 -

Joe Rizza Ford Lincoln responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Eduardo as he will be happy to hear it! We look forward to working with you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

January 29, 2019

oiil change The service was fast thorough and very convienient.Nothing more can be said. It was a very pleasant experiernce. Nothing more needs to be said. More

by GEORG1595
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you taking time to leave us a great review! If there is anything else we can do for you please don't hesitate to give us a call! Best, Rawan Altaher - raltaher@rizzacars.com

January 29, 2019

Job done I truly appreciate that I called set up my appointment and came in and everything was handled and when I thought things were going to get difficult. M More

by Lalalibra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that Mr. Rodriguez was there to provide you with such exceptional service! If you have any further needs, please come back to see us. Best, Rawan Altaher - raltaher@rizzacars.com

January 29, 2019

Always a great experience Rizza Ford is always a pleasure to deal with, whether it be the sales or service department, I’ve never had a bad experience there. I have before and More

by KGUTTILLO12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Rawan Altaher - raltaher@rizzacars.com

January 28, 2019

Truck maintenance I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate hearing about your recent visit. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 28, 2019

Best dealership ever Great all around dealership. Service by far is the greatest work done correctly the first time. They do not treat you like a number. They truly care a More

by Red rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Rawan Altaher - raltaher@rizzacars.com

January 26, 2019

Credit Score With my excellent credit score, I was surprised that I was not offered financing from Ford Finance Comp. I have not received any information or date o More

by mamadee18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Best, Rawan Altaher - raltaher@rizzacars.com

January 25, 2019

Terrible consiare Service Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another More

by LAMBERTCARL71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dimitri Bowie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Jan 30, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you sharing your experience with Joe Rizza Ford of Orland Park. We would like you to know that we are always open to communication. Please feel free to reach out to me directly so we can earn your trust again. Thank you, and I look forward to hearing from you soon. Sincerely, Rawan Altaher - raltaher@rizzacars.com

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