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Joe Rizza Ford Lincoln
Orland Park, IL
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,882 reviews
February 03, 2021
Everything was great, from Scott saying someone would be with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. T with me shortly. Then Eduardo explaining everything and offering me other service options besides the Works Package which I had an appointment for. The service was done in a timely manner. Thanks for the great service. Sue More
by P.DAILEY
Verified Customer
February 02, 2021
The body shop was prompt and responsive to every detail in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the be in repairing my car. When we got the car back the body repair and the paint where identical with original. They did an excellent job! Bobby is the best! More
by pkitchin
Employees Worked With
Bobby Driggers
February 02, 2021
The work was of high quality work and very customer focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. More
by MMSMITH
Employees Worked With
Eric Montanez
January 31, 2021
Jesse Ramirez is a great service manager. Also, I was provided with a ride home and back to Ford. I feel confident that my car is well cared for. provided with a ride home and back to Ford. I feel confident that my car is well cared for. More
by cmohler
Employees Worked With
Jesse Ramirez
January 29, 2021
Top notch,this is my first lincoln,always drove Acrua from Rizza great service there and now here at Lincoln the guys here are equally great. Bill Askew from Rizza great service there and now here at Lincoln the guys here are equally great. Bill Askew More
by BILLASKEW
January 29, 2021
My experience was a good one, no pressure and lots of information. This Joe Rizza Lincoln dealership made me feel welcome. I bought a car! information. This Joe Rizza Lincoln dealership made me feel welcome. I bought a car! More
by LINDSEYBL
Employees Worked With
January 28, 2021
Alan Huff is Professional and provides customer service excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. More
by Angmerc64
Employees Worked With
Alan Huff
January 28, 2021
Tom was an excellent rep for Joe Rizza. He was very professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. More
by DENNYPATSY
Employees Worked With
Tom Mackey
January 27, 2021
Jesse in the service department was wonderful. He took care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. More
by H22ALDRIGE
Employees Worked With
Jesse
