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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,882 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,882 reviews

February 09, 2021

Outstanding service department kept me informed of the entire process. Techs hot it right the first time. I would recommend their service team to all More

by PAUL.MARSHALL8354
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 09, 2021

Rizza’s dealership has been very good taking care of my 2 vehicles. I rely on them to keep them rounding in top condition for over 22 years now. More

by RONDMENDEL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 08, 2021

Ike was very helpful in getting my vehicle serviced in an efficient manner. I had an earlier appointment in the area, Ike was able to get my vehicle serviced without my spending an entire afternoon waiting. More

by MICHELLE_HINTON63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 11, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2021

Informative good personality, gave serveral options on the purchase of the car friendly clean atmosphere all salesmen had there mask on which made me feel safe shopping there More

by BSONDRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 06, 2021

I had an issue with my power steering on my 2019 F250 Super Duty. I contacted Scott Sciaky and scheduled an appointment within a few days. When I came in we discussed my concerns with the vehicle and a More

by Somebody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles P. - Technician
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Scott and the rest of the staff. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 05, 2021

Great communication throughout the day with updates regarding our car. Detailed explanation of what needed to be repaired. Excellent customer service, and very friendly staff. More

by dcreger0806
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 05, 2021

Best service department for all your car care needs! Thanks for always taking car of my family's cars. I highly recommend this service department to all my friends and family. More

by daukstik
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Very bad experience. I had agreed on the price of the vehicle through email and phone conversations and came in to purchase it (drove 45 minutes from Indiana). The person I had worked with and was suppo More

by Mark
Recommend Dealer
No
Employees Worked With
Don't even know the names of the people I talked to.
Mar 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Wonderful visit I was looking forward an suv for my wife and am greatly surprised I found it . Thank you RIZZA . It was a great experience More

by Toni Tomasik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Alexis Salas
Feb 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Had a great experience. Isais was very helpful as were Bob in financing and Layla who did our vehicle orientation. First class all the way. More

by LEONARD330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layla
Feb 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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