1,320 Reviews of Joe Rizza Acura - Service Center
Brought my 2015 TLX in for the third time today regarding the faulty transmission (jerking while shifting) a known problem for 2015 TLX. They told me they cannot do anything about it because it is normal to the faulty transmission (jerking while shifting) a known problem for 2015 TLX. They told me they cannot do anything about it because it is normal to the 9speed Acura’s car. How in the world a jerking transmission became normal? And to think this is a luxury car? More
2015 TLX v6 tech RECALL Brought in the car for the 2nd time with the same problem. and again they did some reprogram and told me it smoothen out a little bit. Drove the for m Brought in the car for the 2nd time with the same problem. and again they did some reprogram and told me it smoothen out a little bit. Drove the for more 500 miles and it seems the problem is still there. More
great service problem with my battery and possible starter: the service was excellent, all questions were answered, concerns were evaluated and completed to my sat problem with my battery and possible starter: the service was excellent, all questions were answered, concerns were evaluated and completed to my satisfaction within a reasonable amount of time More
Perfect as always Perfect as always. Fast, kind and knowledgeable. Great service and pleasant experience. Would recommend to anyone and everyone I know. The customer se Perfect as always. Fast, kind and knowledgeable. Great service and pleasant experience. Would recommend to anyone and everyone I know. The customer service is nice and service is quick and precise. More
Oil change I came in for an oil change and got it done in no time along with the inspection. I like that you don’t need an appointment for an oil change anymore. I came in for an oil change and got it done in no time along with the inspection. I like that you don’t need an appointment for an oil change anymore. More
Great service Car was dropped off day before on a Sunday and they were closed I had a blown tire got there early in the morning before they even opened there was on Car was dropped off day before on a Sunday and they were closed I had a blown tire got there early in the morning before they even opened there was one fellow there he took care the car immediately while I went to breakfast came back car was finished washed cleaned thank you guys you do excellent work More
Fast and Efficient! The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the ma The service provider are always pleasant. The waiting room is stocked with coffee and treats while you wait. The don’t pressure you to have all the maintenance done at once but I find them very honest in telling what your car needs. I have a 2014 MDX and I keep up on all the maintenance and my car runs really well! I will only Drive Acura from here on out! Best car ever!! More
BEST SERVICE DEPARTMENT It’s reassuring, when visiting my Accura service department I know I will always be greated with a familiar face and a friendly smile. Matt, Charlotte It’s reassuring, when visiting my Accura service department I know I will always be greated with a familiar face and a friendly smile. Matt, Charlotte and Chris are the BEST !!!! More
Fast, efficient and friendly They are genuinely friendly. They listen to the customer and try to accommodate their needs. They are truthful and transparent and never try to overs They are genuinely friendly. They listen to the customer and try to accommodate their needs. They are truthful and transparent and never try to oversell you. Chris in the service department went above and beyond to give excellent service. More
Maintenance work experience. Chris did great job as usual getting me checked in and out the door with a loaner. Work was prompt and clean car delivered back to me when promised. Chris did great job as usual getting me checked in and out the door with a loaner. Work was prompt and clean car delivered back to me when promised. Very good experience!! More